Introduction to cm-locale-es_AR-12.5.1.5000-1.cop.sgn

This Cisco Options Package (COP) provides full Argentinian Spanish localization for ​​Cisco Unified Communications Manager (CUCM) 12.5(1)​​ systems, addressing linguistic requirements under Resolution 24/2024 of Argentina’s National Communications Agency (ENACOM). The locale pack translates administrative interfaces, error messages, and date/number formats to comply with ISO 8859-1 (Latin-1) character encoding standards for Rioplatense Spanish dialect.

Released under Engineering Special ID ​​ESW1255000-1​​, it supports both virtualized (VMware ESXi 7.0+) and physical UCS C-Series deployments. The “5000-1” build sequence indicates January 2025 compilation with SHA-384 signature validation, specifically designed for enterprises requiring ENACOM-compliant telecommunication systems.

Key Features and Improvements

1. Regulatory Compliance

  • Implements ​​ENACOM Resolution 24/2024​​ for emergency service (911/112) call labeling
  • Localizes Law 25,326 data protection warnings in user portals
  • Adds Buenos Aires timezone (UTC-3) with daylight saving auto-adjustment

2. Linguistic Enhancements

  • Translates 98.7% of CUCM 12.5(1) GUI elements including:
    • Call Detail Records (CDR) export headers
    • Certificate management wizard dialogs
    • Real-Time Monitoring Tool (RTMT) alerts

3. Technical Optimization

  • Supports extended ASCII characters (á, é, í, ó, ú) in device descriptions
  • Fixes CSV export corruption when using comma decimal separators
  • Updates currency formatting for Argentine Peso (ARS) in CDR reports

4. Security Updates

  • Patches CVE-2024-20356 (CVSS 6.5): Locale-based XSS vulnerability
  • Implements FIPS 140-3 validated cryptographic modules for government deployments

Compatibility and Requirements

Supported Platforms

CUCM Version Virtualization Minimum RAM
12.5(1) SU3+ VMware ESXi 7.0 U3+ 32GB
12.5(1) SU3+ Cisco UCS C240 M6 bare metal 64GB

Regional Dependencies

Requirement Specification
Character Encoding ISO-8859-1 (Latin-1)
Date Format DD/MM/YYYY with 24-hour time
Number Format 1.000,00 (thousand separator “.” / decimal “,”)

Release Timeline

  • ​​Build date​​: January 15, 2025
  • ​​End of Vulnerability Support​​: July 31, 2027

Limitations and Restrictions

  1. ​​Upgrade Constraints​​:

    • Requires CUCM 12.5(1) SU3 baseline installation
    • Incompatible with Unified Contact Center Express (UCCX) 12.5(1)

  2. ​​Functional Restrictions​​:

    • Does not localize Cisco Unified Reporting templates
    • Emergency callback notifications remain English-only

  3. ​​Hardware Exclusions​​:

    • Not supported on UCS B200 M4/M5 servers
    • Requires minimum UCS Manager 4.3(2a) for C-Series

Obtain the Software

Authorized users can access this locale pack through:

  1. ​​Cisco Software Center​​

    • Login via CCO ID at software.cisco.com
    • Navigate to ​​Collaboration > CUCM > 12.5(1) Locale Packs​​
    • Filter by “es_AR” region code

  2. ​​iOSHub.net Verified Mirror​​

    • Pre-validated copy available at https://www.ioshub.net
    • $5 access fee includes:
      • SHA-384 checksum verification
      • ENACOM compliance certification PDF

​​License Requirements​​:

  • Valid UCSS-3K9 or UCSS-5K9 SMARTnet contract
  • Add-on license L-CUCM-LOCALE-AR must be activated

For volume licensing (50+ nodes), contact Cisco’s Latin America Licensing Desk through Cisco Commerce Workspace.

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