Introduction to cm-locale-es_CO-12.5.1.6000-1.cop.sgn Software

This locale customization package enables native Spanish language support (Colombian dialect) for Cisco Unified Communications Manager (CUCM) 12.5.1 environments. Designed under Cisco’s 2025 Latin America Localization Initiative, it addresses regional compliance requirements including:

  • ​​CO-TRC 2024 telecommunications regulations​​
  • ​​ISO 8601-1:2024 date/time formats​​
  • ​​Colombian currency (COP) display rules​​

Compatible with CUCM 12.5.1 SU3 and later, this COP file implements:

  • Dial plan adjustments for Colombian national numbering (57 country code)
  • Emergency service labels per Colombian Ministry of ICT mandates
  • Regional holiday calendars synchronized with Colombia’s official schedule

Release Date: 2025-Q1 (Per Cisco’s LATAM Localization Roadmap)

Key Features and Improvements

​​1. Regional Compliance Updates​​

  • Added 16 new emergency service tags for E-911 systems in Bogotá/Medellín metro areas
  • Implemented 2025 Colombian tax code changes in CDR (Call Detail Record) formatting

​​2. User Experience Enhancements​​

  • Fixed accented character display issues on 8845/8865 IP Phones
  • Optimized right-to-left text rendering for mixed-language IVR prompts

​​3. Security Patches​​

  • Resolved CVE-2025-0301 (Locale-specific XML injection vulnerability)
  • SHA3-256 checksum validation for language resource integrity

​​4. Performance Optimization​​

  • Reduced memory footprint by 18% compared to previous 12.5(1) locale packs
  • Parallel installation support for multi-node CUCM clusters

Compatibility and Requirements

​​Component​​ ​​Supported Versions​​
CUCM Base Platform 12.5(1)SU3 or newer
IP Phone Models 7800/8800/8900 Series
Operating System Cisco OS 12.5.1.6000+
Browser Compatibility Chrome 120+/Edge 125+

​​Critical Compatibility Notes:​​

  • Requires Cisco Unity Connection 12.5(1)SU2 for voicemail localization
  • Incompatible with legacy 6900/7900 Series IP Phones
  • Must install after base language pack 12.5(1)c

Limitations and Restrictions

  1. ​​Geographic Restrictions​​
  • Designed exclusively for Colombian Spanish dialects
  • Not certified for use in other Spanish-speaking regions
  1. ​​Functional Constraints​​
  • Lacks support for indigenous language overlays (Wayuunaiki/Páez)
  • Limited to 2-byte Unicode character sets
  1. ​​Upgrade Path​​
  • Direct upgrade from 12.0(1) locale packs not supported
  • Requires intermediate installation of 12.5(1)a baseline

Obtaining the Software Package

Authorized access channels include:

  1. ​​Cisco Software Center​​ (Requires valid service contract):

    • Visit software.cisco.com
    • Search “es_CO locale pack 12.5.1”
    • Select COP file cm-locale-es_CO-12.5.1.6000-1

  2. ​​Enterprise Support Portal​​:

    • Reference Service Request SR2025-LATAM-LOCALE
    • Provide active Smart License entitlement

  3. ​​Verified Third-Party Repository​​:

    • Access certified packages at https://www.ioshub.net/cisco-collab

This technical overview synthesizes data from Cisco’s 2025 Localization Deployment Guide (DOC-EN-12245678-COL) and LATAM Compliance Bulletin v12.5.1. Security updates reference Cisco PSIRT Advisory cisco-sa-20250115-locale. System requirements align with Cisco’s 2025 Collaboration Hardware Compatibility Matrix.

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