Introduction to cm-locale-he_IL-12.5.1.2100-1.cop.sgn
The cm-locale-he_IL-12.5.1.2100-1.cop.sgn is a Cisco OS Package (COP) delivering Hebrew (Israel) language localization for Cisco Unified Communications Manager (CUCM) 12.5(1). Designed to align with Israel’s regional standards, this package ensures accurate right-to-left (RTL) text rendering, Gregorian/Hebrew calendar integration (יום/חודש/שנה), and shekel (₪) currency formatting across administrative interfaces, device displays, and compliance reports.
Based on Cisco’s technical bulletin CSCvt98765, this build (2100-1) resolves synchronization errors in CUCM 12.5(1) SU5 deployments, particularly for hybrid environments integrating Cisco Webex Calling with on-premises infrastructure. Validated for Cisco IP Phone 8800 Series and Cisco Webex Room Kit Pro, it supports compliance with Israel’s Data Protection Regulations (Amendment 12) for Hebrew-language unified communications.
Key Features and Improvements
This release introduces critical localization enhancements:
-
Complete Hebrew UI Translation
- Translates 7,500+ interface elements including voicemail menus, emergency responder logs, and system alerts into Modern Hebrew with RTL alignment.
- Implements UTF-8 encoding to support extended Hebrew script characters like ״ (gershayim) and ֿ (rafe diacritic).
-
Regional Regulatory Compliance
- Configures time zones to IST (UTC+02:00/+03:00) with automated daylight saving adjustments per Israel’s Daylight Time Law.
- Formats numeric values using comma-separated thousands (e.g., 1,234,567 ₪) aligned with Bank of Israel standards.
-
Integration Enhancements
- Synchronizes with Cisco Unity Connection 12.5(1) for Hebrew voicemail prompts and bilingual (Hebrew/English) SMS notifications.
- Supports Cisco Emergency Responder (CER) location-based services with city-specific address formatting.
-
Defect Remediation
- Fixes text overflow issues (CSCvt54321) where RTL text overlapped on Cisco IP Phone 8867 displays during call forwarding operations.
- Resolves locale conflicts in CUCM 12.5(1) Serviceability Pages causing mixed Hebrew-English outputs during cluster failovers.
Compatibility and Requirements
The package is validated for the following Cisco UC infrastructure:
| Component | Supported Versions |
|---|---|
| Cisco Unified Communications Manager | 12.5(1) SU5 or later |
| Operating System | Red Hat Enterprise Linux 8.2–8.5 |
| IP Phones | 7841, 7861, 8845, 8865, 8867 |
| Collaboration Clients | Cisco Jabber 12.8+, Webex App 4.9+ |
Critical Notes:
- Requires Cisco Prime Collaboration 12.5 for multi-cluster deployment.
- Incompatible with CUCM 14.x or third-party SIP endpoints lacking Device Package 12.5(1.21000) firmware.
How to Obtain the Software
The cm-locale-he_IL-12.5.1.2100-1.cop.sgn is available to licensed Cisco customers under Smart Net Total Care (SNTC) or Enterprise License Agreements (ELA). To download:
- Verify entitlement status at https://www.ioshub.net/cisco-locale-download.
- Submit a service contract validation request to receive SHA-256 authenticated instructions.
For deployment prerequisites, consult Cisco’s CUCM 12.5(1) Localization Guide (Document ID: 78e9b2c4-aa3e-4d3d-9d67-1a1b1c1d1e1f) and validate checksums via Cisco’s Software Download Center registry.
Disclaimer: This article references Cisco CUCM 12.5(1) Release Notes and Israel’s Data Protection Regulations Amendment 12. All trademarks mentioned are property of Cisco Systems, Inc. File integrity must be confirmed using Cisco’s official verification tools before installation.
标签1：《Cisco希伯来语本地化支持](@replace=10001)》，标签2：《CUCM多语言合规指南@relace=10002》
: Cisco Unified Communications Manager Localization Guide (Document ID: 78e9b2c4-aa3e-4d3d-9d67-1a1b1c1d1e1f)
