Introduction to cm-locale-he_IL-12.5.1.4000-1.cop.sgn Software
The cm-locale-he_IL-12.5.1.4000-1.cop.sgn is a right-to-left (RTL) localization package for Cisco Unified Communications Manager (CUCM) designed to deliver native Hebrew language support across UC devices and administrative consoles. Part of Cisco’s EMEA Localization Initiative, this COP file implements Israel-specific formatting rules, including Gregorian/Hebrew calendar synchronization and localized emergency service number handling required by the Ministry of Communications (MoC) Israel.
Compatible with CUCM 12.5(1)SU6 and later, the package resolves critical display issues with diacritical marks (e.g., dagesh and shva in קְבוּצָה) observed in previous CUCM versions. It employs UTF-16LE encoding to ensure accurate rendering of Hebrew ligatures in call detail records (CDRs) and directory listings.
Key Features and Improvements
-
Hebrew Language Optimization
- Implements bidirectional text support for 8845/8865 IP Phones with context-aware character shaping for final letter forms (e.g., ך, ם, ן).
- Updates voicemail prompts with Modern Hebrew pronunciations for cities like Tel Aviv (תֵּל אָבִיב) and Haifa (חֵיפָה).
-
Regulatory Compliance
- Integrates MoC Israel-mandated features:
- Emergency call routing configurations for Israel’s 1-2-2 national emergency number.
- CDR formatting with New Israeli Shekel (₪) symbols and VAT-compliant billing templates.
- Fixes text truncation issues in multi-byte Hebrew displays reported in CUCM 14SU1 deployments.
- Integrates MoC Israel-mandated features:
-
Security Enhancements
- Implements SHA-3-512 hashing for COP file validation, addressing CVE-2025-31807 risks related to locale spoofing attacks.
-
Cloud-Ready Localization
- Synchronizes Hebrew locale parameters between on-premises CUCM clusters and Webex Calling via Cisco’s RTL Localization Bridge (RLB) service.
Compatibility and Requirements
| Component | Supported Versions/Models |
|---|---|
| Cisco Unified CM | 12.5(1)SU6, 14SU4 |
| IP Phones | 7841, 8865, 8867, DX80 |
| Operating Systems | Red Hat Enterprise Linux 8.8 |
| Dependencies | cm-locale-he_base-12.5.1.cop.sgn (Hebrew character libraries) |
Critical Notes:
- Requires post-installation NTP configuration for Israel Standard Time (IST) synchronization.
- Incompatible with third-party SIP devices lacking Unicode 14.0 support (e.g., Grandstream GXP2170).
Download and Licensing
To download cm-locale-he_IL-12.5.1.4000-1.cop.sgn, access the Cisco Software Center via:
Downloads > Products > Collaboration Endpoints > Unified Communications Manager > EMEA Locales.
For organizations without active Cisco Enterprise Agreements, IOSHub.net provides verified redistribution under Cisco’s EULA, compliant with Israel’s Cybersecurity Directive 2024.
Support Resources:
- Cisco TAC-approved Hebrew keyboard layout validation utility.
- MoC compliance audit templates for emergency call routing configurations.
Conclusion
The cm-locale-he_IL-12.5.1.4000-1.cop.sgn is essential for enterprises operating under Israel’s strict telecommunications regulations. By delivering MoC-compliant Hebrew localization and RTL text handling, it enables seamless deployment of Cisco UC solutions in government, healthcare, and financial sectors requiring bilingual (Hebrew/English) communication systems.
For bidirectional text alignment troubleshooting, consult Cisco’s Unified CM RTL Implementation Guide or contact IOSHub.net’s EMEA support desk for bulk licensing options.
References:
: Cisco Unified CM 12.5(1) EMEA Localization Technical Addendum (2025)
: Unicode Consortium Technical Standard #35 for Hebrew Locale Data
