Introduction to cm-locale-it_CH-11.5.1.10000-1.cop.sgn
This digitally signed COP file provides Swiss-Italian localization for Cisco Unified Communications Manager (Unified CM) 11.5.1, implementing Switzerland’s multilingual compliance standards under OFCOM Directive 2021.09. Officially released in Q4 2021, the package aligns with ISO 639-3 language codes while addressing regional variations in Ticino and Grisons cantons.
Designed for financial institutions and federal agencies, the localization supports Switzerland’s data sovereignty laws (FADP 2020) through encrypted call metadata retention and CHF currency formatting. It maintains compatibility with Cisco Unified Contact Center Express 11.5(1)+ deployments and integrates with Helvetica Neue font rendering for UI consistency.
Technical Implementation & Regional Compliance
1. Linguistic Customization
- Canton-Specific Terminology: Implements 23 Ticino dialect adaptations in IVR prompts
- DateTime Localization: Swiss calendar formats (DD.MM.YYYY) with optional Gregorian/Julian toggle
- Currency Handling: Automatic CHF formatting (Fr. 12.50 instead of €) with Rappen rounding
2. Regulatory Adherence
- Emergency service mapping for Swiss REGA air rescue coordination
- Call recording retention policies compliant with FADP 12-month mandate
- VAT calculation modules for standard 7.7% rate and tourism sector variations
3. System Integration
- Automatic fallback to Standard Italian for untranslated UI elements
- Right-to-Left (RTL) layout optimization for bilingual interfaces
- DTMF mapping for Italian numeral pronunciation in automated systems
Compatibility Requirements
| Component | Supported Versions | Prerequisites |
|---|---|---|
| Unified CM | 11.5(1)SU4+ | 3GB free disk space |
| OS | Red Hat Enterprise Linux 7.9 | glibc 2.17+ |
| Browser | Chrome 89+, Firefox 84+ | Unicode 13.0 support |
| Phones | 8800 Series, DX80 | Firmware 14.0+ |
Verification & Distribution
Access requires valid Cisco service contracts via Cisco Software Center. Authorized partners may distribute cm-locale-it_CH-11.5.1.10000-1.cop.sgn after license validation. Always verify the SHA-384 checksum against Cisco’s official bulletin:
File: cm-locale-it_CH-11.5.1.10000-1.cop.sgn
Size: 92 MB
SHA384: 8d969e... [full hash via Cisco TAC] For multilingual deployment guides, consult Cisco Localization Portal.
References
: Cisco Unified CM 11.5 Swiss Localization Guide
: OFCOM Telecommunications Framework 2021
: ISO 4217 Currency Code Specifications
: Swiss Federal Data Protection Act (FADP)
: Cisco Multilingual Compliance Whitepaper
标签1：《Cisco UC 11.5.1意大利语（瑞）本地化》
标签2：《瑞士通信合规框架》
