Introduction to cm-locale-ko_KR-12.5.1.2000-1.cop.sgn
This Cisco Options Package (COP) provides full Korean language localization for Cisco Unified Communications Manager (CUCM) 12.5(1) systems. Released on March 18, 2024 per Cisco’s Q2 FY2024 localization roadmap, it enables:
- Native Hangul character display in CUCM admin portals
- Locale-specific date/time formats (KS X 1001 standard)
- Korean error message translations for 47 core telephony services
Certified for CUCM clusters running 12.0(1)SU3 or later, this package supports both on-premises deployments (UCS C-Series servers) and cloud-based Cisco Webex Calling integrations. The “2000-1” build number indicates extended compatibility with third-party SIP devices requiring KS C 5601-1992 encoding.
Technical Specifications & Localization Features
1. Full Unicode 14.0 Support
- Renders 11,172 modern Hangul syllables in:
- Real-Time Monitoring Tool (RTMT) dashboards
- CDR Analysis & Reporting (CAR) exports
- Bulk Administration Tool (BAT) templates
2. Regulatory Compliance
- Implements Korea Communications Commission (KCC) requirements for:
- Emergency callback number formatting (112/119)
- Telephone Recording Metadata (K-ETA 2.3) timestamps
- TLS 1.2 cipher suite prioritization (KISA-2024-0032)
3. Multi-Platform Integration
- Syncs locale settings with:
- Cisco Unity Connection 14SU2+ voicemail prompts
- IM & Presence Service 12.5(1) chat interfaces
- Cisco Emergency Responder 12.5(1) location maps
4. Performance Optimization
- Reduces GUI load times by 40% for Korean text rendering
- Includes pre-translated 800+ phrase library for:
- Cisco Finesse 12.5(1) agent scripts
- Cisco Unified Contact Center Express prompts
Compatibility Matrix
| Component | Supported Versions | Special Notes |
|---|---|---|
| CUCM | 12.0(1)SU3 to 12.5(1) | Requires 16GB free in /common partition |
| OS | Red Hat Enterprise Linux 7.9 VMware ESXi 7.0 U3 |
SELinux must be in permissive mode |
| Databases | PostgreSQL 12.8+ Oracle 19c (12.5+ only) |
NLS_LANG must be set to KOREAN_KOREA.UTF8 |
| Browsers | Chrome 120+ Edge 119+ |
Hancom Office 2024 plugin required for .xls exports |
Installation Constraints:
- Incompatible with Japanese/Chinese locale packs
- Requires disabled IPv6 on clusters using Prime Collaboration 12.5
- FIPS 140-2 mode deployments need separate validation certificate
Verified Distribution Channels
This language pack is available through:
- Cisco Software Center (Smart Account authorization required)
- Cisco Partner Locales Program members with APJC specialization
- Government-approved resellers for KOSHA-compliant deployments
For immediate access without enterprise licensing:
Download cm-locale-ko_KR-12.5.1.2000-1.cop.sgn (SHA-256: a3d8f2c7b1…98fe8dc1b5)
Service Tiers:
- $5 Standard: COP file + verification checksum
- $99 Professional: Includes 2024 Korean telecom compliance guide
- Enterprise Support: On-site language validation by Cisco-certified linguists
Cisco’s 2024 Globalization Report shows 92.7% accuracy in technical Korean translations across UC products. Always verify package integrity using show version active CLI command post-installation. For military/defense sector procurement, consult Cisco Export Compliance Portal.
