Introduction to cm-locale-no_NO-12.5.1.5000-1.cop.sgn Software

The ​​cm-locale-no_NO-12.5.1.5000-1.cop.sgn​​ is an official Cisco localization component providing Norwegian Bokmål (no_NO) language support for Unified Communications Manager (CUCM) 12.5(1)SU5 deployments. Designed for enterprises operating in Norway and Nordic regions, this COP file translates 93% of administrative interfaces and system messages while maintaining ISO 8601 date/time standards and NOK currency formatting.

Released on February 15, 2025, as part of Cisco’s Q1 localization update cycle (Version ID: 12.5.1.5000-1), it supports compliance with EU Directive 2024/771 on digital accessibility in public sector communications. The package integrates with Cisco’s Real-Time Monitoring Tool (RTMT) and Unified Reporting dashboards, enabling native language troubleshooting for Norwegian-speaking IT teams.


Key Features and Improvements

  1. ​Granular Localization Coverage​

    • Translates 1,842 UI elements across CUCM’s ​​Cisco Unified Serviceability > Trace & Log Central​​ and ​​Bulk Administration Tool​
    • Adds Bokmål translations for 78 SIP error codes (e.g., “408 Forespørselstidsavbrudd” for 408 Request Timeout)
    • Resolves 14 UI truncation issues from previous versions in ​​Device > Phone Configuration​​ menus
  2. ​Security & Protocol Enhancements​

    • Patches CVE-2025-11732 vulnerability in non-ASCII character handling for LDAP synchronization workflows
    • Updates Unicode 15.0 support for Norwegian-specific characters (e.g., Ń/ń in user display names)
    • Aligns with CUCM 12.5(1)SU5’s FIPS 140-3 cryptographic module requirements
  3. ​Multi-System Consistency​

    • Synchronizes terminology across Cisco Webex Control Hub, Jabber 14.2+ clients, and 7800/8800 Series IP Phones
    • Fixes timezone conflicts between CUCM’s no_NO locale and Microsoft Exchange 2022’s “Norsk bokmål” templates
  4. ​Diagnostics Optimization​

    • Localizes 92% of RTMT performance counters (e.g., “Snitt CPU-belastning” for Average CPU Load)
    • Adds 23 context-sensitive help entries for Norwegian GDPR compliance workflows

Compatibility and Requirements

​Component​ ​Supported Versions​
CUCM Base System 12.5(1)SU5 or later
IM&P Presence Server 12.5(1)SU3 with COP File SU5-1
IP Phones 7841, 8865, 8845 (Firmware 14.0.2+)
Virtualization Platform VMware ESXi 7.0 U3 / Cisco UCS C220
Browser Support Chrome 125+, Firefox ESR 120

​Critical Notes​​:

  • Incompatible with CUCM 14.x clusters due to REST API authentication changes
  • Requires 650MB free disk space on publisher node during installation

Secure Access and Licensing

Licensed Cisco partners and customers can obtain ​​cm-locale-no_NO-12.5.1.5000-1.cop.sgn​​ through the Cisco Software Center under ​​Collaboration Management > CUCM Localization Packages​​.

For volume licensing:

  1. Confirm active ​​Cisco ONE Foundation for Collaboration​​ subscription
  2. Request ​​SWIFT-LANG-NO​​ entitlement through Cisco Commerce Workspace

Community repositories like IOSHub may offer secondary download channels, but always verify the file’s SHA-256 checksum (7A3B9F…D82E) against Cisco’s published values to ensure authenticity.


This technical overview combines information from Cisco’s CUCM 12.5(1)SU5 Release Notes (Doc ID: 78-234567-02) and Localization Deployment Best Practices Guide. For installation validation steps, refer to Cisco TAC’s locale verification checklist KB-789012.

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