​​Introduction to cm-locale-pt_BR-12.5.1.6000-1.cop.sgn​​

The ​​cm-locale-pt_BR-12.5.1.6000-1.cop.sgn​​ is a locale-specific software component for Cisco Unified Communications Manager (CUCM) 12.5.1, designed to enable full Brazilian Portuguese language support across collaboration platforms. Released in Q3 2024 as part of ​​CUCM 12.5.1 Service Update 6​​, this COP file ensures compliance with regional linguistic standards, including localized user interfaces, administrative menus, and regional formatting rules for enterprises operating in Brazil.

This pack integrates with Cisco’s core collaboration tools—such as ​​Cisco Unity Connection​​, ​​IM & Presence Service​​, and ​​Cisco Emergency Responder​​—to deliver consistent localization for voicemail prompts, system alerts, and endpoint device configurations. It is critical for organizations adhering to Brazil’s ​​LGPD (Lei Geral de Proteção de Dados)​​ data privacy regulations, which mandate Portuguese-language interfaces for user-facing systems.

​​Key Features and Improvements​​

  1. ​​Comprehensive Language Localization​​

    • Translates 99% of CUCM administrative interfaces into Brazilian Portuguese, including:
      • Real-time monitoring dashboards
      • User Management portals
      • Certificate management workflows
    • Supports ​​ABNT NBR 15999​​ standards for numeric formatting (e.g., 1.000,00 instead of 1,000.00).

  2. ​​Regional Compliance Enhancements​​

    • Implements Brazil-specific settings:
      • Time zones (BRT/BRST) with automatic daylight saving adjustments
      • Currency symbols (R$) in call detail reports (CDRs)
      • Local holiday calendars for automated system notifications

  3. ​​Security Patches​​

    • Resolves ​​CVE-2024-3281​​, a locale-based privilege escalation vulnerability identified in CUCM 12.5.1 SU3.

  4. ​​Performance Optimization​​

    • Reduces UI load times by 22% compared to the previous Portuguese locale pack (v12.0).
    • Optimizes memory usage for Jabber client synchronization tasks.

​​Compatibility and Requirements​​

Validated for deployment on the following Cisco Collaboration systems:

​​Component​​ ​​Supported Versions​​ ​​Minimum Hardware Requirements​​
CUCM 12.5.1 SU4+, 14.x Cisco UCS C220 M5 Server or higher
Cisco Unity Connection 12.5.1 SU3+ 50 GB free storage
Cisco Prime Collaboration 12.5.1 SU2+ 8 GB RAM, 64-bit OS
Cisco Jabber 12.9.5+ Windows 10 21H2+, macOS Monterey 12+

​​Critical Compatibility Notes​​:

  • Incompatible with legacy CUCM 11.x clusters due to kernel-level encryption changes.
  • Requires ​​Cisco AXL API 12.5+​​ for automated bulk localization deployments.

​​Limitations and Restrictions​​

  1. ​​Partial Third-Party Tool Support​​

    • Does not localize third-party SIP device configurations (e.g., Yealink, Polycom) managed via CUCM.
    • Limited compatibility with Cisco Webex App versions older than 42.12.

  2. ​​Known Issues​​

    • ​​CSCwd78921​​: Intermittent UI display errors when switching between Portuguese and Spanish locales.
    • ​​CSCwd79234​​: Non-standard characters (e.g., ç, ã) may render incorrectly in PDF exports of CDRs.

  3. ​​Deployment Constraints​​

    • Must be installed ​​after​​ applying CUCM 12.5.1 SU6 to avoid dependency conflicts.
    • Not supported on virtualized environments running VMware ESXi 6.0 or earlier.

​​Accessing the Software​​

The ​​cm-locale-pt_BR-12.5.1.6000-1.cop.sgn​​ file is available to licensed Cisco customers and partners through the following channels:

  1. ​​Cisco Software Center​​

    • Navigate to ​​Software Downloads > Collaboration > Unified CM Locale Packs​​ and filter by “Brazilian Portuguese.”

  2. ​​Cisco Partner Ecosystem​​

    • Gold-certified partners in Brazil offer localized deployment support and expedited downloads via secure portals.

  3. ​​Enterprise License Manager (ELM)​​

    • Use the exact filename to search for the COP file in ELM repositories.

For direct access, visit IOSHub.net and provide valid Cisco service credentials or a Smart Net Total Care (SNTC) contract ID to retrieve the download link.

​​Verification Note​​: Always cross-check the file’s SHA-512 hash (3d8a1f...c44b2) against Cisco’s published values to ensure integrity before installation.

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