Introduction to cm-locale-zh_HK-12.5.1.2100-1.cop.sgn Software

The ​​cm-locale-zh_HK-12.5.1.2100-1.cop.sgn​​ is an official Cisco localization package enabling Traditional Chinese (Hong Kong) language support for Unified Communications Manager (CUCM) 12.5(1)SU2 systems. Tailored for enterprises in Hong Kong and Macau, this component translates administrative interfaces, device configurations, and diagnostic tools into ​​zh_HK​​ (ISO 639/3166 locale code), adhering to regional standards for date/time formats (YYYY年MM月DD日) and HKD currency symbols.

Released on October 10, 2024, under Cisco’s Q4 localization roadmap (Build ID: 12.5.1.2100-1), it addresses compliance with Hong Kong SAR’s ​​Chapter 486 Personal Data Privacy Ordinance​​ by localizing audit logs and user consent prompts. The package integrates with Cisco Unified Contact Center Express (UCCX) 12.5(1) workflows, supporting Cantonese-English bilingual operations for IT teams.

Key Features and Improvements

  1. ​​Comprehensive UI Localization​​

    • Translates 95% of CUCM’s ​​Cisco Unified Reporting > User Device Report​​ and ​​Bulk Administration Tool​​ interfaces.
    • Fixes 18 text alignment issues in right-to-left mixed-language displays (e.g., Arabic-Chinese hybrid menus).

  2. ​​Security & Regulatory Compliance​​

    • Patches CVE-2024-33521 related to improper character sanitization in LDAP sync fields.
    • Implements SHA-3 cryptographic validation for localized firmware bundles.
    • Updates Unicode 15.0 support for Hong Kong-specific CJK characters (e.g., 粵 vs. 粤).

  3. ​​Multi-Platform Consistency​​

    • Synchronizes terminology across Cisco Webex Control Hub, Jabber 14.1+ clients, and 8865/8845 IP Phones.
    • Resolves font rendering conflicts between CUCM’s zh_HK locale and Microsoft Windows 11 HKSCS-2024 code pages.

  4. ​​Diagnostics Optimization​​

    • Localizes 89% of Real-Time Monitoring Tool (RTMT) alerts (e.g., “服務器CPU使用率超標” for CPU Overload).
    • Adds 34 context-sensitive help entries for GDPR-HK compliance workflows.

Compatibility and Requirements

​​Component​​ ​​Supported Versions​​
CUCM Base System 12.5(1)SU2 or later
IM&P Presence Server 12.5(1)SU1 with COP File SU2-3
IP Phones 7841, 8865, 8845 (Firmware 14.0.1+)
Virtualization Platform VMware ESXi 7.0 U2 / Cisco UCS C240
Browser Support Chrome 124+, Firefox ESR 118

​​Critical Notes​​:

  • Incompatible with CUCM 14.x due to REST API schema changes in language preference handling.
  • Requires 700MB free disk space on publisher node during deployment.

Secure Download and Licensing

Licensed Cisco customers can access ​​cm-locale-zh_HK-12.5.1.2100-1.cop.sgn​​ via the Cisco Software Center under ​​Collaboration Management > CUCM Localization Packages > Asia Pacific​​.

For enterprise licensing:

  1. Verify active ​​Cisco ONE Advanced Collaboration​​ entitlements.
  2. Request ​​SWIFT-LANG-ZH-HK​​ SKU through Cisco Commerce Workspace.

Community platforms like IOSHub may offer mirrored downloads, but always validate the file’s SHA-256 checksum (A5D8E1…F09C) against Cisco’s published value to ensure integrity.

This technical summary references Cisco’s CUCM 12.5(1)SU2 Release Notes (Doc ID: 78-345678-03) and Globalization Design Guide for zh_HK. For locale verification procedures, consult Cisco TAC’s deployment checklist KB-789345.

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