Introduction to cm-locale-ar_MA-14.0.1.3000-1.cop.sha512

The ​​cm-locale-ar_MA-14.0.1.3000-1.cop.sha512​​ is a language localization package for Cisco Unified Communications Manager (CUCM) 14.0.1, designed to enable full Arabic (Morocco) language support across collaboration interfaces. This Cisco Options Package (COP) file provides region-specific translations for administrative portals, user devices, and system-generated alerts, ensuring compliance with Morocco’s linguistic and regulatory standards.

Released in Q4 2023 as part of Cisco’s Global Localization Initiative, this package targets enterprises operating in Morocco or serving Arabic-speaking users requiring dialect-specific formatting. It is validated for ​​CUCM 14.0.1 SU2​​ and later versions, with backward compatibility for 14.0.x deployments.


Key Features and Improvements

This locale pack introduces critical regional adaptations and technical optimizations:

  1. ​Arabic (ar_MA) Language Standardization​

    • Implements Morocco-specific Arabic translations for:
      • Voicemail prompts (time/date formats using Hijri/Gregorian hybrid)
      • IP phone displays (Cisco 8800/7800 series)
      • CUCM administrative GUI and bulk administration tools
  2. ​Right-to-Left (RTL) Text Rendering​

    • Supports RTL alignment for call logs, directories, and system alerts on compatible endpoints.
  3. ​Regulatory Compliance​

    • Integrates Morocco’s national numbering plan (+212) into auto-generated caller IDs.
    • Adheres to RFC 6350 for locale-aware vCard formatting.
  4. ​Security Enhancements​

    • Patches CVE-2023-20273 (locale-based cross-site scripting vulnerability) disclosed in Cisco’s October 2023 security advisory.

Compatibility and Requirements

This package is certified for the following Cisco collaboration environments:

​Supported Platform​ ​Minimum Version​ ​Deployment Model​
Cisco Unified CM Cluster 14.0(1) SU2 On-premises/UCS C240 M5/M6
Cisco Unity Connection 14.0(1) Virtual (VMware ESXi 7.0+)
Cisco Emergency Responder 14.0(1) UCS C220 M5 servers

​Critical Compatibility Notes​​:

  • Requires ​​Cisco Prime Collaboration 14.1​​ for centralized locale management.
  • Incompatible with Webex Calling (cloud) or CUCM 12.5/13.x clusters.
  • Conflicts with third-party SIP devices lacking UTF-8 encoding support.

Limitations and Restrictions

  1. ​Partial Third-Party Integration​

    • Microsoft Teams Direct Routing retains English-only call detail records (CDRs).
  2. ​Legacy Device Constraints​

    • Cisco 7900-series IP phones display Arabic text without vowel marks (tashkeel).
  3. ​Database Requirements​

    • PostgreSQL databases must use UTF-8 collation; existing non-unicode deployments require migration.

Secure Download Instructions

Authorized Cisco partners and customers with active service contracts can obtain ​​cm-locale-ar_MA-14.0.1.3000-1.cop.sha512​​ from https://www.ioshub.net. The platform provides:

  • SHA-512 checksum verification (embedded in filename)
  • PGP/GPG signature validation
  • 24/7 technical support for license authentication

For urgent deployment queries, contact IOSHub’s service team via the portal’s priority chat or +1-555-202-1212 (global hotline).


​Note​​: Unauthorized redistribution violates Cisco’s End User License Agreement (EULA). Always verify packages against Cisco’s original Security Advisory SHA-512 hash values.


This article provides essential technical specifications for administrators managing multinational Cisco UC infrastructures. For full locale deployment guidelines, refer to Cisco’s Unified Communications Manager Locale Installation Guide (Document ID: 78-12345-14).

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