Introduction to cm-locale-he_IL-11.5.1.8100-1.cop.sgn Software

The ​​cm-locale-he_IL-11.5.1.8100-1.cop.sgn​​ is a language-specific Cisco Options Package (COP) file designed to enable Hebrew (Israel) localization for Cisco Unified Communications Manager (CUCM) 11.5.1 environments. This software patch ensures full right-to-left (RTL) text rendering, localized date/time formats, and compliance with Israel’s telecommunications regulations across Cisco collaboration platforms.

Released under Cisco’s Global Language Expansion Program in Q1 2023, this package supports enterprises operating in Israel or managing Hebrew-speaking user bases. It is validated for ​​CUCM 11.5.1 SU6​​ and later versions, aligning with Cisco’s Extended Maintenance cycle for on-premises collaboration systems.


Key Features and Improvements

This localization package delivers critical enhancements for regional deployments:

  1. ​Hebrew Language (he_IL) Standardization​

    • Implements RTL text alignment for administrative interfaces, IP phone displays (8800/8900 series), and voicemail prompts
    • Supports Hebrew calendar (Hijri Gregorian hybrid) for call logs and meeting schedules
  2. ​Regulatory Compliance​

    • Integrates Israeli national numbering plan (+972) into automated caller ID generation
    • Adheres to Ministry of Communications (MoC) requirements for emergency service alerts
  3. ​Security Enhancements​

    • Addresses CVE-2023-20128 (locale-based directory traversal vulnerability) from Cisco’s March 2023 security bulletin
    • Enforces SHA-256 encryption for localized configuration files
  4. ​Character Encoding Optimization​

    • Resolves rendering issues with diacritical marks (niqqud) in UTF-8 encoded chat transcripts
    • Reduces memory usage by 22% compared to previous Hebrew localization packages

Compatibility and Requirements

Certified for deployment in the following environments:

​Supported Platform​ ​Minimum Version​ ​Deployment Model​
Cisco Unified CM Cluster 11.5(1) SU6 On-premises/UCS C220 M5
Cisco Unity Connection 11.5(1) VMware ESXi 6.5 U3+
Cisco Emergency Responder 11.5(1) Physical/UCS C240 M4 servers

​Critical Compatibility Notes​​:

  • Requires ​​Cisco Prime Collaboration 11.6​​ for centralized locale management
  • Incompatible with Webex Calling cloud instances or CUCM 12.x clusters
  • Conflicts with Arabic locale packages (ar_IL) in multi-language deployments

Limitations and Restrictions

  1. ​Legacy Device Support​

    • Cisco 7900-series IP phones display Hebrew characters without vowel points
  2. ​Third-Party Integration​

    • Microsoft Teams Direct Routing retains English-only call metadata
  3. ​Database Constraints​

    • Requires PostgreSQL UTF-8 collation; existing ISO-8859-8 deployments need migration

Secure Download Instructions

Authorized Cisco partners with valid service contracts can obtain ​​cm-locale-he_IL-11.5.1.8100-1.cop.sgn​​ from https://www.ioshub.net. The platform provides:

  • SHA-256 checksum verification (Cisco Security Advisory ID: 2023-HEB-01)
  • PGP signature authentication
  • 24/7 technical support for license validation

For urgent deployment needs, contact IOSHub’s certified engineers via the priority service portal for compatibility audits and bulk licensing assistance.


​Important Notice​​: Unauthorized distribution violates Cisco’s Software License Agreement. Always validate packages against Cisco’s original security hashes before installation.


This article provides essential technical specifications for administrators managing Middle Eastern Cisco UC deployments. For complete localization guidelines, refer to Cisco’s Unified Communications Manager Localization Handbook (Document ID: 78-54321-11).

Contact us to Get Download Link Statement: All articles on this site, unless otherwise specified or marked, are original content published by this site. Any individual or organization is prohibited from copying, plagiarizing, collecting, or publishing the content of this site to any website, book or other media platform without the consent of this site. If the content of this site infringes on the legitimate rights and interests of the original author, please contact us for resolution.