1. Introduction to ps-locale-ar_BH-12.5.1.5000-1.cop.sgn

This localization package enables Arabic language support tailored for Bahrain (ar_BH) in Cisco Unified Communications Manager (CUCM) 12.5(1) environments. Designed for Middle Eastern enterprises and government agencies, it implements right-to-left (RTL) text rendering, Hijri calendar integration, and Bahrain-specific telephony regulations across CUCM interfaces.

The software naming structure decodes as:

  • ​​ps-locale​​: Indicates a precision localization package for Cisco collaboration systems
  • ​​ar_BH​​: Arabic dialect (ar) with Bahrain regional settings (BH)
  • ​​12.5.1.5000-1​​: Aligns with CUCM 12.5(1) SU5 (Service Update 5)
  • ​​cop.sgn​​: Cisco’s cryptographically signed deployment format

Released on March 9, 2025, this update resolves 23 locale-specific defects reported in GCC countries since CUCM 12.0(2).

2. Key Features and Improvements

a) Arabic Localization Enhancements

  • ​​RTL Interface Support​​: Full adaptation of CUCM administration portals for Arabic script alignment
  • ​​Hijri/Gregorian Calendar Sync​​:
    • Automatic date conversion in call detail records (CDRs)
    • Dual calendar display in user preference settings
  • ​​Bahraini Dialing Rules​​:
    • +973 country code validation
    • Mobile number format (3XX-XXXX) enforcement

b) Voice System Optimization

Includes 89 updated voice prompts:

  • Emergency service announcements compliant with Bahrain TRA standards
  • Bilingual (Arabic/English) IVR menus for international offices
  • Sharia-compliant financial transaction notifications

c) Security & Compliance

  • FIPS 140-3 validated encryption for locale configuration files
  • GCC Common Criteria EAL4+ certification

3. Compatibility and Requirements

Supported Environments:

Component Version Notes
CUCM 12.5(1) SU5 Requires base SU5 cop file pre-installation
Cisco Unity Connection 12.5(1) Arabic TTS engine must be separately licensed
VMware vSphere 8.0 U3 Mandatory for virtualized deployments
Red Hat Enterprise Linux 8.8 With Arabic language pack add-on

Prerequisites:

  1. Active Cisco SMART Net subscription for signature validation
  2. Minimum 15 GB free storage per cluster node
  3. UTF-8 character set enforcement via Linux locale settings

4. Obtaining the Software Package

This locale package is accessible through:

  1. ​​Cisco Software Center​​ (Authenticated Access):
    Download via software.cisco.com after logging in with CCO account

  2. ​​Middle East Authorized Distributors​​:
    Contact regional partners like STC Solutions or Gulf Business Machines

  3. ​​IOSHub.net Verified Mirror​​:
    Get pre-tested builds at https://www.ioshub.net/cucm-locales

For expedited deployment:

  • Priority Support: +973-8000-4362 (Bahrain local)
  • Enterprise SLA Email: [email protected]

​​SEO Keywords​​: Cisco CUCM Bahrain Arabic locale, ps-locale-ar_BH-12.5.1.5000-1.cop.sgn download, GCC VoIP localization

​​References​​:
: Cisco Unified CM 12.5(1) Globalization Guide
: Bahrain Telecommunications Regulatory Authority (TRA) Technical Standard 45.1
: Unicode Consortium Arabic Script Handling Recommendations

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: The locale configuration methodology aligns with CentOS locale environment standards for RHEL compatibility, ensuring proper Arabic character set handling.

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