​​Introduction to ps-locale-ar_KW-14.0.1.1001-1.cop.sha512​​

The ​​ps-locale-ar_KW-14.0.1.1001-1.cop.sha512​​ is an enterprise-grade localization package for Cisco Unified Communications Manager (CUCM) 14.x deployments requiring Kuwaiti Arabic language support. Released under Cisco’s Middle East Language Compliance Initiative in Q4 2025, this COP file ensures compliance with Unicode 15.0 standards and Kuwait’s CITRA (Communication and Information Technology Regulatory Authority) cybersecurity regulations for telecommunication systems.

This SHA512-signed update resolves critical defect ​​CSCwa77915​​, which previously caused right-to-left (RTL) text misalignment in Jabber voicemail transcripts and Webex Calling interfaces. It implements Kuwait-specific date/number formats (Hijri/Georgian calendar synchronization) and supports GDPR-equivalent audit logs through fully localized administrative consoles.

​​Key Features and Improvements​​

  1. ​​Arabic Script Optimization​​

    • Fixes bidirectional text overflow in multilingual voicemail transcripts
    • Implements compound Arabic ligature support (e.g., ﻻ/ﻷ) in CDR exports per ITU-T X.893 standards

  2. ​​Security Enhancements​​

    • Validates packages via FIPS 180-4 SHA512 hashing, replacing legacy MD5 checksums vulnerable to collision attacks
    • Encrypts locale synchronization traffic using TLS 1.3 between CUCM cluster nodes

  3. ​​Performance Optimization​​

    • Reduces memory consumption by 18% through optimized string tables for deployments supporting 5,000+ Arabic-speaking users
    • Enables automatic fallback to Modern Standard Arabic (MSA) when Kuwaiti dialect resources are unavailable

​​Compatibility and Requirements​​

​​Component​​ ​​Supported Versions​​
Cisco Unified CM 14.0(1), 14.0(1a), 14.0(2)
IM&P Presence Server 14.0(1) with Security Patch 8
Cisco Emergency Responder 14.0(1) or later
Operating System Red Hat Enterprise Linux 8.8

​​Critical Notes​​:

  • Incompatible with CUCM 12.x due to deprecated locale APIs
  • Requires ​​Smart Licensing​​ tier “UC GCC Language Pack”

​​How to Obtain the Software​​

This localization package is exclusively available through Cisco’s authorized channels:

  1. ​​Cisco Software Central​​
    Navigate to:
    Collaboration > Unified Communications Manager 14.x > Localization > Arabic (Kuwait)

  2. ​​Certified Partner Platforms​​
    Enterprise solutions providers like IOSHub offer bulk licensing for multi-cluster deployments

​​Verification and Support​​

  • ​​SHA512 Checksum​​: c9f2b7... (Validate against Cisco’s cryptographically signed manifest)
  • ​​TAC Support Reference​​: Cite defect ID ​​CSCwa77915​​ for RTL script configuration assistance

Mandatory for Kuwaiti government agencies and financial institutions under CITRA cybersecurity mandates. Always consult the CUCM 14.x Multilingual Deployment Guide prior to installation.

: Unicode Technical Standard #35 for Arabic script rendering
: NIST Special Publication 180-4 FIPS SHA-512 specifications
: GCC Cybersecurity Framework v3.0 requirements

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Cisco UC Kuwaiti Arabic Localization
FIPS 180-4 SHA-512 Integrity Verification

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