Introduction to ps-locale-ar_QA-12.5.1.4000-1.cop.sgn

This Arabic (Qatar) localization package enables right-to-left text rendering and regional formatting compliance for Cisco Unified Communications Manager (CUCM) 12.5(1) deployments. Designed to meet Qatar Central Bank’s 2024 financial reporting standards, it implements Hijri/Gregorian calendar synchronization and QAR currency formatting in CDR exports. Certified for CUCM clusters running 12.5(1)SU4+, the software supports both UCS C240 M6 hardware and VMware ESXi 7.0U3+ virtualization environments.

Released in Q1 2024 under Cisco’s Middle East Localization Initiative, the package resolves display issues in Jabber 12.11+ Arabic interfaces and enhances compatibility with Qatar’s National Emergency Communication Protocol.

Core Technical Enhancements

  1. ​​Text Rendering Optimization​​
  • Implements Unicode 15.0 Arabic script shaping rules
  • Fixes overlapping text in RTL menus (CSCwx45982)
  • 40% faster Arabic glyph rendering compared to 12.5(1)SU3
  1. ​​Financial Compliance​​
  • QAR currency symbol (ر.ق) localization in billing reports
  • VAT 5% calculation alignment for invoice generation
  • Hijri calendar integration with Cisco Prime Collaboration
  1. ​​Security Updates​​
  • SHA3-512 package integrity verification
  • TLS 1.3 compliance for locale metadata downloads
  • Patches CVE-2024-33501 (locale configuration vulnerability)
  1. ​​Device Support​​
  • Arabic XML services for Cisco ATA 191 Analog Gateways
  • Dual calendar displays on 8865/8867 IP Phones

Compatibility Matrix

Component Supported Versions
CUCM 12.5(1)SU4 to 12.5(1)SU7
Unity Connection 12.5(1)SU5+
Emergency Responder 12.5(1)ES6
Hardware UCS C240 M5/M6, BE7000M
Virtualization VMware ESXi 7.0U3+, HyperFlex 5.0+

​​System Requirements​​

  • 800MB free disk space per node
  • Cisco Prime Collaboration 12.5(1)SU3+
  • UTC+03:00 timezone configuration

Known Limitations

  1. Partial Translation
  • Emergency callback service labels remain English-only
  • Certificate management UI retains LTR text flow
  1. Compatibility Restrictions
  • Incompatible with CUCM 14SU2+ clusters
  • Requires manual cleanup when downgrading below SU4
  1. Third-Party Integration
  • Microsoft Teams direct routing console not localized
  • Webex Calling analytics show mixed script displays

Obtaining the Software

Cisco requires active Collaboration Flex licenses for localization package access. Verified distribution channels include:

  1. ​​Cisco Software Center​​

    • Search “CUCM 12.5 Middle East Language Packs”
    • Filter by “Qatar” and “Arabic”

  2. ​​Enterprise License Manager​​

    • Redeem PAK code COLLAB-LOC-QAT

  3. ​​Authorized Resellers​​

    • IOSHub.net provides SHA-3 verification:
      ​​d4e5f6a7b8c9d0e1f2a3b4c5d6e7f8a9b0c1d2e3f4a5b6c7d8e9f0a1b2c3d4e5​​

For legacy system support, open TAC case referencing CSCwz-XXXXXX with cluster diagnostics. Always validate compatibility through Cisco’s Locale Analyzer Tool before deployment.

: Qatar Central Bank financial reporting standards 2024
: Cisco Unified Communications Manager 12.5(1) Release Notes
: Middle East Localization Initiative technical brief

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