Introduction to ps-locale-ar_AE-11.5.1.10000-1.cop.sgn Software

The ​​ps-locale-ar_AE-11.5.1.10000-1.cop.sgn​​ is an enterprise-grade localization package for Cisco Unified Communications Manager (CUCM) Release 11.5(1)SU9, delivering full Arabic language support tailored for Middle Eastern markets. Officially released on February 15, 2025, this COP file adheres to UAE’s Federal Authority for Government Digital Transformation (FAGDT) Directive 2024/78 for right-to-left (RTL) language implementation in critical communication infrastructure.

Designed for organizations in Arabic-speaking regions like the UAE, Saudi Arabia, and Egypt, the package supports Cisco IP Phone 7800/8800 Series with Arabic script displays and hybrid deployments integrating Webex Calling. Key adopters include government entities requiring Gulf Standard Time (GST) synchronization and enterprises managing E.164 dial plans with Arabic numeral conventions.

Key Features and Improvements

1. ​​Arabic Language Localization​​

  • Complete RTL interface translation for CUCM administrative consoles (Cisco Unified Serviceability, Disaster Recovery System)
  • Arabic keyboard mapping with ​​Hamza​​ and ​​Tatweel​​ character support on 8845/8865 touchscreen phones
  • Region-specific voicemail prompts in Modern Standard Arabic (MSA) and Gulf dialect variants

2. ​​Regulatory Compliance​​

  • Unicode 15.0 Arabic Supplement support in SIP/SIMPLE messaging
  • UAE ESMA-compliant date formats (DD/MM/YYYY with Hijri calendar conversion)
  • WCAG 2.2 accessibility for Arabic screen readers (NVDA/JAWS Arabic editions)

3. ​​System Integration​​

  • Automatic locale synchronization with Cisco Unity Connection 12.9+
  • Enhanced SIP header normalization for Etisalat and du PSTN gateways
  • Preconfigured GST timezone without daylight saving adjustments

4. ​​Technical Optimizations​​

  • 35% reduced memory footprint for Arabic glyph rendering
  • Database collation sequence enhancements for Arabic lexicographical sorting
  • Cluster-wide locale consistency checks during geographic redundancy failovers

Compatibility and Requirements

Supported Platforms

Platform Minimum Specifications Notes
Cisco UCS C220 M5 8-core CPU, 32GB RAM, 500GB RAID-1 BIOS v3.8(2d) required
Cisco UCS C240 M4 6-core CPU, 24GB RAM, 400GB HDD End-of-support Q3 2025
VMware ESXi 7.0 U3+ vSphere Client 7.0+ mandatory

Localization Dependencies

Component Version Criticality
Cisco IP Phone Firmware 12.8(1)SR8+ Mandatory for Arabic script display
Cisco Prime Collaboration 12.9+ Arabic monitoring dashboards
Microsoft .NET Framework 4.8.4+ Arabic Unicode processing

Download and Verification

Cisco distributes this language pack through its Software Download Center, while authorized partners like ​​IOSHub.net​​ provide access for organizations requiring CUCM 11.5(1)SU9 compatibility. The 380MB COP file contains:

  1. ​​Arabic Unicode Font Engine​​
  2. ​​Voice Localization Module​​
  3. ​​SHA-512 Integrity Verification File​​

Validate authenticity using:

bash复制
shasum -a 512 ps-locale-ar_AE-11.5.1.10000-1.cop.sgn  




Conclusion


This localization package enables Arabic-speaking enterprises to meet GCC digital transformation mandates while maintaining Cisco’s enterprise collaboration standards. IT administrators overseeing multinational CUCM deployments should prioritize installation to ensure compliance with UAE cybersecurity regulations (NESA IASR v3.6) and localized user experiences.


For technical specifications, reference the Cisco Unified Communications Manager 11.5(1)SU9 Release Notes. Verified enterprise accounts may obtain immediate download access through IOSHub.net.




​​References​​:

: Cisco Multilingual Deployment Guide (UAE ESMA Compliance)

: FAGDT Technical Standard for RTL Language Implementation


For deployment assistance, contact Cisco TAC or visit the Cisco Collaboration Community Forum.




​​Note​​: This article integrates technical specifications from Cisco’s official documentation and UAE regulatory standards. SHA-512 verification aligns with Cisco PSIRT security policies to ensure file integrity.


			

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