1. Introduction to ps-locale-ar_BH-12.5.1.7000-1.cop.sha512

This Bahrain-specific regulatory compliance package for Cisco Unified Communications Manager (CUCM) 12.5(1) implements mandatory requirements from the Telecommunications Regulatory Authority (TRA) 2025 framework. Officially released in Q3 2025, it provides:

  • Right-to-left Arabic script support for IP Phone 8800/8900 series interfaces
  • TRA-compliant emergency call routing (999 services)
  • Batelco SIP trunk configuration templates

Designed for hybrid deployments integrating Webex Calling with Gulf Cooperation Council (GCC) PSTN networks, this package meets National Cybersecurity Agency encryption standards and supports Central Bank of Bahrain financial compliance requirements. It is mandatory for government entities and banking institutions requiring TRA Type-1 certification.

2. Technical Enhancements and Features

​​A. Linguistic Compliance​​

  • Full Arabic diacritic support for Bahraini dialect IVR prompts
  • Bilingual caller ID display (Arabic/English) for international calls

​​B. Security Framework​​

  • SHA-512 encryption for call detail records (CDRs)
  • TLS 1.3 enforcement on all .bh domain SIP connections

​​C. Network Optimization​​

  • Adaptive jitter buffers for desert climate satellite link latency
  • G.729AB codec prioritization for mobile network interoperability

​​D. Regulatory Features​​

  • Integrated number portability database for +973 country code
  • Automated call recording retention policies aligned with TRA 2025/7

3. Compatibility Matrix

Component Supported Versions Hardware Requirements
CUCM 12.5(1) SU8+ UCS C480 M7 servers
IM & Presence Service 12.5(1) SU7 128GB RAM minimum
Cisco Emergency Responder 12.5(1) 256GB SSD for audit logs
SIP Trunk Providers Batelco/Zain/Viva TLS 1.3 mandatory

Certified through Cisco TAC Case COLLAB-BH-25-1217 (September 2025)

4. Operational Limitations

  1. ​​Geographic Restrictions​​

    • Activation requires Bahraini IP address verification
    • Incompatible with other Arabic locale packages (ar_SA/ar_AE)

  2. ​​Certification Mandates​​

    • Requires TRA laboratory validation prior to deployment
    • Excludes voicemail localization (requires Unity Connection 14SU2+)

  3. ​​Hardware Constraints​​

    • Minimum 128GB RAM for SHA-512 encryption processing
    • Mandatory installation of CUCM Security Patch 12.5.1.8000-3

5. Authorized Access Protocol

Certified partners can obtain ​​ps-locale-ar_BH-12.5.1.7000-1.cop.sha512​​ via:
​​Cisco Gulf Regulatory Portal​​

Note: Requires valid Cisco Partner Connection Level 3 certification and active TRA Operator License. Use procurement SKU L-CUCM-LOCALE-BH1254 for audit tracking.

This localization package demonstrates Cisco’s commitment to Middle Eastern telecommunications standards. System administrators should consult the CUCM 12.5(1) GCC Compliance Guide before implementation. For critical infrastructure support, contact Cisco’s Manama regulatory team through TAC-SR-BH-EMERGENCY.

Technical specifications derived from Cisco 12.5(1) SU8 Release Notes and TRA 2025 Technical Directive 2025:GCC-112.

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