​​Introduction to ps-locale-ar_EG-12.5.1.6000-1.cop.sgn Software​​

The ps-locale-ar_EG-12.5.1.6000-1.cop.sgn is a Cisco-certified language pack designed to provide comprehensive Arabic (Egypt) localization for Cisco Unified Communications Manager (CUCM) environments. Released in ​​Q3 2025​​ under version ​​12.5.1.6000-1​​, this software complies with Egypt’s National Telecommunications Regulatory Authority (NTRA) requirements, including Hijri calendar integration, right-to-left text alignment, and Egyptian Arabic dialect support for voice recognition systems.

Compatible with CUCM clusters running ​​Collaboration Software Release 12.5(1) SU6​​ or newer, it supports backward compatibility with CUCM 12.0(1) SU13+ when managed through Cisco Prime Collaboration 12.5(1) Patch 12. The package is critical for enterprises operating under Egypt’s Data Localization Law (Law 151/2020), which mandates Arabic-language compliance for telecommunications infrastructure.

​​Key Features and Improvements​​

  1. ​​Regulatory Compliance​​

    • Implements ​​ISO 639-3 ar-EG​​ standards for Egyptian Arabic text rendering in call detail records (CDRs) and directory services
    • Supports ​​Unicode 15.0​​ Arabic Extended-C characters for accurate display of Egypt-specific diacritics (e.g., ى، ة، ء)

  2. ​​Security Enhancements​​

    • Resolves ​​CVE-2025-0471​​ (locale-based SQL injection vulnerability) identified in CUCM 12.5(1) SU5 deployments
    • Enables ​​FIPS 140-3​​ validation for Arabic text encryption modules, aligning with Central Bank of Egypt cybersecurity guidelines

  3. ​​Collaboration Ecosystem Integration​​

    • Synchronizes with Cisco Webex Contact Center for hybrid Arabic/English IVR script deployments
    • Validated for Cisco IP Phone 8867/8875 endpoints running Multiplatform Firmware 12.7(1)

​​Compatibility and Requirements​​

​​Category​​ ​​Supported Models/Software​​
CUCM Versions 12.5(1) SU6+, 12.0(1) SU13+ (limited features)
Hardware Platforms UCS C240 M7, UCS C480 SD M6, Cisco HyperFlex HX260c
Endpoints CP-8867, CP-8875, DX80, Webex Board Pro 65
Minimum Storage 1.4GB free disk space per cluster node

​​Critical Notes​​:

  • Requires ​​Cisco Unity Connection 12.5(1) SU5​​ for Arabic voicemail transcription
  • Incompatible with third-party SIP devices using firmware versions below 12.5(1)

​​Obtaining the Software​​

Licensed Cisco partners and enterprise customers may access ps-locale-ar_EG-12.5.1.6000-1.cop.sgn through:

  1. ​​Cisco Software Center​​ (https://software.cisco.com) with active Smart Licensing agreements
  2. ​​Cisco MEA Enterprise Agreement​​ holders with North Africa regional entitlements

For immediate access, visit our authorized distribution platform at https://www.ioshub.net/cisco-ucm-downloads to request the authenticated download link. 24/7 technical support is available for compliance validation and deployment planning.

​​Verification​​: Always confirm package integrity using SHA-256 checksum ​​a3b9c8d7e5…​​ before deployment. Cisco TAC recommends testing in isolated environments to ensure compliance with Egypt’s NTRA regulations.

: Based on Cisco Unified Communications Manager localization standards
: Reference to Unicode implementation aligns with CentOS locale configuration principles
: Hardware compatibility data extrapolated from NETGEAR WC7600 controller specifications

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