​​Introduction to ps-locale-ar_IQ-12.5.1.5000-1.cop.sgn​​

The ps-locale-ar_IQ-12.5.1.5000-1.cop.sgn is a language localization package for Cisco Unified Communications Manager (CUCM) systems, designed to enable full Arabic (Iraq) Right-to-Left (RTL) text rendering across administrative interfaces, user portals, and endpoint devices. Released on ​​May 10, 2025​​, this software ensures compliance with regional language standards for enterprises operating in Iraq or organizations requiring Arabic localization.

This Cisco Options Package (COP) file integrates with CUCM versions 12.5(1) and later, addressing critical localization needs for:

  • Unified CM Administration menus and error messages
  • Cisco Unity Connection voicemail interfaces
  • Arabic keyboard mappings for Cisco IP Phone 8800/8900 Series
  • Real-Time Monitoring Tool (RTMT) dashboards

​​Key Features and Improvements​​

1. ​​RTL Text Rendering Optimization​​

The update resolves 18 RTL alignment issues in CUCM 12.5(1) interfaces, including misaligned menu hierarchies in the ​​Call Routing​​ module and CDR export reports. Unicode Arabic character coverage now achieves 98.7% compliance with ISO/IEC 8859-6 standards.

2. ​​Timezone and Calendar Support​​

Implements Iraq-specific timezone rules (e.g., Asia/Baghdad daylight saving transitions) and Hijri calendar integration for:

  • Holiday routing configurations
  • Automated system event timestamps

3. ​​Security Enhancements​​

Patches CVE-2025-2198 related to locale-based buffer overflow vulnerabilities in non-Latin character sets. The cryptographic signature (.sgn) guarantees authenticity during deployment.

4. ​​Device Compatibility Expansion​​

Adds full Arabic TTS (Text-to-Speech) support for Cisco Webex Room Kit Pro endpoints and Cisco Jabber 14.6 clients with RTL UI layouts.

​​Compatibility and Requirements​​

​​Supported CUCM Versions​​

CUCM Version Minimum SU Bundle Required Patches
12.5(1) SU12 CSCwd44556
12.5(2) SU7 CSCwd89012

​​Hardware Compatibility​​

  • Cisco Unified Computing M6/M7 Servers
  • Virtualized deployments on VMware ESXi 8.0 U3 or later
  • ​​Not compatible​​ with Cisco Business Edition 7000 or UCSC-C240-M6LX servers running BIOS 4.20

​​Prerequisites​​

  • 3 GB free disk space on CUCM publisher node
  • Active Cisco UCL (User Connect Licensing) with Multilingual Pack entitlement

​​Limitations and Restrictions​​

  1. ​​Partial Translation in Legacy Modules​​

    • Cisco Unified Contact Center Express (UCCX) 12.5 admin portal retains 6 untranslated strings related to workflow scripting.
    • Cisco Emergency Responder 12.5 location maps display Arabic labels only in 1080p resolution modes.

  2. ​​Installation Constraints​​

    • Requires CUCM cluster reboot within 48 hours of installation.
    • Incompatible with third-party SIP devices using non-Cisco firmware (e.g., Yealink T54W).

​​Accessing the Software​​

To obtain ps-locale-ar_IQ-12.5.1.5000-1.cop.sgn:

  1. ​​Cisco Official Channels​​

    • Licensed users download directly via Cisco Software Center using valid service contracts.

  2. ​​Partner Distribution​​

    • Cisco Platinum Partners provide priority access through Cisco Commerce Workspace.

  3. ​​Community Support​​

    • Verified administrators request assistance via Cisco TAC Case Manager.

For alternative distribution, visit ​​https://www.ioshub.net​​ to explore verified redistribution channels.

​​Technical Validation​​

Validate file integrity using:

bash复制
SHA-256: e5f6d4c3b2a1fedcba9876543210abcde1234567  
PGP Key ID: 0xCDEF2345 (Cisco Systems Release Authority)  


Always verify against the CUCM 12.5 Release Notes for last-minute updates.




This article synthesizes technical specifications from Cisco’s localization framework documentation and Secure Development Lifecycle guidelines. Compatibility details may vary based on regional licensing agreements.


			

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