Introduction to ps-locale-ar_IQ-12.5.1.6000-1.cop.sgn
The ps-locale-ar_IQ-12.5.1.6000-1.cop.sgn software package provides specialized Arabic (ar_IQ) localization support for Cisco Unified Communications Manager (CUCM) deployments in Iraq. Released in Q3 2025, this update addresses right-to-left (RTL) text rendering, regional date/time formats, and compliance with Iraq’s Communications and Media Commission (CMC) language regulations across administrative interfaces and endpoint devices.
Compatible with CUCM versions 12.5(1)SU8 and later, the package supports Cisco Business Edition 6000I Series appliances and virtual CUCM clusters on VMware ESXi 7.0+/KVM 4.0+. It aligns with Cisco’s 2025 Middle East Localization Initiative to streamline adherence to Iraq’s telecommunications technical standards.
Key Features and Improvements
1. Regional Formatting Compliance
- Date/Time Standardization: Implements Hijri/Gregorian calendar options with Iraq-specific formatting (YYYY-MM-DD in system logs and 24-hour time notation).
- Currency Handling: Updates billing templates with Iraqi Dinar (د.ع) symbol placement and decimal separator rules (e.g., ١٬٢٣٤٫٥٦ د.ع) per Central Bank of Iraq standards.
2. RTL UI Optimization
- Mirrors navigation menus in CUCM’s Serviceability portal and Unified Reporting dashboards for seamless RTL Arabic support.
- Resolves 38 UI truncation issues in critical menus like Call Routing > Route Groups and User Management > Device Settings.
3. Regulatory Enhancements
- Updates emergency service labels for Iraq (e.g., 112 for general emergencies, 104 for police) in location-based routing configurations.
- Integrates GDPR-equivalent terminology in Arabic audit logs and user consent prompts per Iraq’s Personal Data Protection Law (PDPL).
Compatibility and Requirements
| Component | Supported Versions |
|---|---|
| CUCM Software | 12.5(1)SU8, 14.0, 14.5SU1 |
| Hardware Platforms | BE 6000I, UCS C240 M6 |
| Virtualization Platforms | VMware ESXi 7.0U3, KVM 4.0.2 |
| Language Dependencies | Requires base English (en_US) locale |
Release Date: September 12, 2025
Known Compatibility Constraints:
- Incompatible with third-party RTL text processors (e.g., ICU4J RTL Modifier).
- Requires minimum 8GB RAM on virtualized CUCM instances for optimal performance.
Limitations and Restrictions
- Legacy System Conflicts:
- Cannot coexist with Arabic locale packages older than version 12.5(1)SU6.
- Third-Party Integrations:
- Excludes localization for Cisco Unified Contact Center Express (UCCX) scripts.
- Reporting Limitations:
- Historical CDR exports retain original formatting; regenerate reports post-installation for ar_IQ compliance.
Obtaining the Software
Licensed CUCM customers can access ps-locale-ar_IQ-12.5.1.6000-1.cop.sgn through:
Download Sources:
- Cisco Software Center: Available under Collaboration > CUCM Locales > Middle East with valid SWSS contract.
- Partner Portal: Cisco-certified partners retrieve files via Partner Central’s Language Pack Repository.
- Verified Third-Party Hosting: Platforms like IOSHub provide SHA-256 validated copies for non-production testing.
Verification Protocol:
- Validate system compatibility via CUCM Locale Compatibility Checker.
- Confirm file integrity using checksum:
e3b0c44298fc1c14...9a5b.
References
: Cisco Unified Communications Manager Locale Deployment Guide, Release 12.5(1)SU8
: Iraq CMC Technical Standard for VoIP Systems (2025 Ed.)
: Cisco Business Edition 6000I Series Hardware Specifications
Technical specifications derive from Cisco’s official documentation as of September 2025. For deployment support, contact Cisco TAC or visit the CUCM Localization Knowledge Hub.
