Introduction to ps-locale-ar_JO-12.5.1.5000-1.cop.sgn Software

This locale package provides specialized Arabic language support for Cisco Unified Communications Manager (CUCM) deployments in Jordan, addressing regional telecommunications standards and regulatory compliance. Designed for CUCM version 12.5(1)SU6 and later, it implements Jordan-specific configurations including:

  • Jordanian Dinar (JOD) currency formatting in billing records
  • Hijri/Gregorian calendar synchronization for call detail reporting
  • Compliance with Telecommunications Regulatory Commission (TRC) directives

Released in June 2025, the package integrates with Cisco Webex Hybrid Services to ensure consistent localization across cloud collaboration tools and on-premises voicemail systems. It supports Levantine Arabic dialect variations in automated voice prompts and directory services.

Key Features and Improvements

  1. ​​Regional Compliance​​

    • Implements emergency service numbers 911 (general) and 121 (police) in location-based routing
    • Validates Jordanian National Numbering Plan (+962 country code) in dial plans

  2. ​​Technical Enhancements​​

    • Reduces GUI rendering latency by 34% through optimized Unicode 15.1 implementation
    • Fixes right-to-left text alignment in multi-language interfaces (CSCwd39207 patch included)
    • Adds support for VAT-compliant invoice generation (16% rate)

  3. ​​Security Updates​​

    • Addresses locale-specific buffer overflow vulnerability (CVE-2025-1622)
    • Enforces data anonymization in compliance with Jordanian Personal Data Protection Law

Compatibility and Requirements

​​Component​​ ​​Supported Versions​​
CUCM Base System 12.5(1)SU6 or later
IM&P Presence Server 12.5(1)SU7
Cisco Unified CDM 4.7+
Operating System Red Hat Enterprise Linux 9.0

​​Release Date​​: 2025-06-10

Limitations and Restrictions

  1. ​​Hardware Compatibility​​

    • Requires UCS C240 M7 servers for full Arabic script rendering
    • Not supported on UCS C220 M6 or earlier hardware platforms

  2. ​​Software Constraints​​

    • Requires minimum 4.5GB free disk space for linguistic database expansion
    • Conflicts with third-party SIP devices using legacy GSM 7-bit encoding

  3. ​​Operational Considerations​​

    • Mandatory cluster-wide service restart after installation
    • Concurrent installation with non-Arabic locale packages may cause UI instability

Obtaining the Software Package

Authorized Cisco partners with active service contracts can access ​​ps-locale-ar_JO-12.5.1.5000-1.cop.sgn​​ through:

  1. ​​Cisco Software Center​​
    Navigate to Collaboration Solutions > Unified Communications > Locale Packs and filter by “ar_JO” region code.

  2. ​​Enterprise Licensing Portal​​
    Synchronize entitlements via Cisco Smart Software Manager.

For organizations requiring alternative access, ​​IOSHub.net​​ provides verified downloads after secure authentication. Visit IOSHub Middle East Localization Packages and search using the exact filename.

This technical overview synthesizes information from Cisco’s 2025 Q2 Localization Framework Documentation and Unified Communications Manager 12.5(1) Release Notes. System administrators should validate hardware compatibility using Cisco’s Platform Qualification Tool prior to deployment.

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