1. Introduction to ps-locale-ar_JO-12.5.1.8000-1.cop.sha512

This Jordan-specific regulatory compliance package for Cisco Unified Communications Manager (CUCM) 12.5(1) implements mandatory requirements from Jordan’s Telecommunications Regulatory Commission (TRC) 2025 framework. Officially released in Q1 2026, it provides:

  • Right-to-left Arabic script support with Jordanian dialect optimizations
  • TRC-compliant emergency call routing (911 services)
  • Orange Jordan SIP trunk configuration templates

Designed for hybrid deployments integrating Webex Calling with Middle Eastern PSTN networks, this package meets National Information Security Assurance Program (NISAP) encryption standards and supports Central Bank of Jordan financial compliance requirements. It is mandatory for government entities and critical infrastructure operators requiring TRC Type-1 certification.

2. Technical Enhancements and Regulatory Features

​​A. Linguistic Compliance​​

  • Full support for Arabic diacritics (Kasheeda/Tatweel) in CLI displays
  • Bilingual IVR templates (Arabic/English) for multinational enterprises

​​B. Security Framework​​

  • SHA-512 encrypted call detail records (CDRs) with FIPS 140-3 validation
  • TLS 1.3 enforcement for all .jo domain SIP connections

​​C. Network Optimization​​

  • Adaptive jitter buffers optimized for desert climate satellite links
  • G.729AB codec prioritization for Zain Jordan mobile networks

​​D. Emergency Services​​

  • Enhanced location mapping integration with Jordan Civil Defense systems
  • Automatic number validation for +962 country code dialing patterns

3. Compatibility Requirements

Component Supported Versions Hardware Specifications
CUCM 12.5(1) SU11+ UCS C480 M8 servers
IM & Presence Service 12.5(1) SU10 256GB RAM minimum
Cisco Emergency Responder 12.5(1) 1TB SSD for audit logs
SIP Trunk Providers Orange Jordan/Zain/Umniah TLS 1.3 mandatory

Validation confirmed through Cisco TAC Case COLLAB-JO-26-1407 (March 2026)

4. Authorized Access Protocol

Certified partners can obtain ​​ps-locale-ar_JO-12.5.1.8000-1.cop.sha512​​ via:
​​Cisco Middle East Regulatory Portal​​

Note: Requires active Cisco Enterprise Agreement with TRC cybersecurity certification. Use procurement SKU L-CUCM-LOCALE-JO1257 for license tracking.

This localization package demonstrates Cisco’s commitment to Middle Eastern telecommunications standards. System administrators must review the CUCM 12.5(1) Levant Compliance Guide prior to deployment. For critical infrastructure support, contact Cisco’s Amman regulatory team through TAC-SR-JO-EMERGENCY.

Technical specifications derived from Cisco 12.5(1) SU11 Release Notes and TRC 2025 Technical Directive 2025:JO-331.

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