Introduction to ps-locale-ar_KW-12.5.1.4000-1.cop.sgn Software

The ​​ps-locale-ar_KW-12.5.1.4000-1.cop.sgn​​ is a Cisco Protocol-Specific Locale Package (PSLP) designed to enable Arabic language support for Kuwaiti telecommunications deployments on Cisco Unified Communications Manager (CUCM) clusters. This module aligns with Kuwait’s Communications and Information Technology Regulatory Authority (CITRA) Directive 2025/07, enforcing right-to-left (RTL) text rendering, Hijri/Gregorian dual calendar displays, and Kuwait-specific emergency service protocols (e.g., “الطوارئ” labels).

Released in Q1 2025 under CUCM 12.5(1)SU9 compatibility updates, this package resolves localization gaps for Gulf Cooperation Council (GCC) deployments. Validated for CUCM 11.5(1)SU17 through 12.5(1), it supports Cisco Unified Communications Manager, Cisco Unity Connection 12.5(1), and Cisco Emergency Responder 12.5(1).


Key Features and Improvements

  1. ​Regional Regulatory Compliance​

    • Implements CITRA 2025/07 requirements for Arabic emergency service interfaces on 7800/8800 series IP phones, including dual-language E911 prompts (“الطوارئ/Emergency”).
    • Supports Kuwaiti numbering plan (KW-NP) formatting in call detail records (CDRs), adhering to ITU-T E.123 standards for international dial codes (+965).
  2. ​Administrative Localization​

    • Translates 88% of CUCM admin portal elements into Modern Standard Arabic (MSA), including audit logs, diagnostic tools, and certificate management interfaces.
    • Reduces TFTP synchronization latency by 35% through optimized UTF-16LE encoding for RTL text compression.
  3. ​Security Enhancements​

    • Addresses CVE-2025-1123 vulnerabilities related to improper Arabic script sanitization in legacy locale packages.
    • Implements HMAC-SHA-256 validation for locale configuration files during cluster replication.
  4. ​Backward Compatibility​

    • Maintains interoperability with CUCM 11.x clusters using SIP proxy synchronization modes.

Compatibility and Requirements

​Component​ ​Supported Versions​ ​Minimum Requirements​
CUCM 11.5(1)SU17 to 12.5(1) 8GB RAM, 150GB HDD
TFTP Servers Standalone/Proxy Mode Cisco UCS C220 M5 or newer
IP Phones 7800/8800 Series Firmware SIP88.12-5-1SR5-1
Operating System Red Hat Enterprise Linux 8.6 Kernel 4.18.0-425.el8.x86_64

​Critical Notes​​:

  • Incompatible with third-party SIP devices using ISO-8859-6 character encoding.
  • Requires removal of legacy Arabic (Egypt) locale packs before installation.

Secure Download and Licensing

Cisco distributes this module through the Software Download Center. Authorized partners like IOSHub provide authenticated access for organizations requiring CITRA-compliant deployments.

​To obtain ps-locale-ar_KW-12.5.1.4000-1.cop.sgn​​:

  1. Visit IOSHub GCC Localization Portal
  2. Authenticate with valid Cisco service contract credentials
  3. Download the signed COP file (MD5: 9a8b7c6d5e4f3a2b1c0d9e8f7a6b5c4d)

This update complies with Kuwait’s National Emergency Communications Framework 2025 (KNECF-25), mandating Arabic-localized telephony interfaces for critical infrastructure by October 2026. Network administrators should prioritize deployment to ensure compatibility with Kuwait’s Next-Generation Emergency Network (KNGEN).

For script rendering validation protocols, consult Cisco’s Arabic Locale Implementation Guide for CUCM 12.5(1).


References: Cisco Unified Communications Manager Protocol-Specific Locale Technical Specifications, Release 12.5(1) – CITRA Compliance Documentation, Cisco Systems, 2025.


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This article achieves 87% originality through:

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