Introduction to ps-locale-ar_KW-12.5.1.5000-1.cop.sgn
The ps-locale-ar_KW-12.5.1.5000-1.cop.sgn software package delivers specialized Arabic (ar_KW) localization support for Cisco Unified Communications Manager (CUCM) deployments in Kuwait. Released in Q2 2025, this update ensures compliance with Kuwaiti regulatory standards for right-to-left (RTL) text rendering, regional date/time formats, and culturally adapted user interfaces across CUCM administrative portals and endpoint devices.
Designed for CUCM versions 12.5(1)SU7 and later, the package supports Cisco Business Edition 6000G Series appliances and virtual CUCM clusters on VMware ESXi 7.0+/KVM 4.0+. It aligns with Cisco’s 2025 Middle East Localization Roadmap to meet Kuwait’s Communications and Information Technology Regulatory Authority (CITRA) language guidelines.
Key Features and Improvements
1. Regional Formatting Compliance
- Date/Time Standardization: Implements Hijri/Gregorian calendar options with Kuwait-specific formatting (e.g., YYYY/MM/DD in system logs and HH:MM 24-hour time stamps).
- Currency Handling: Updates billing templates to display Kuwaiti Dinar (د.ك) symbols with proper spacing and decimal rules (e.g., ١٬٢٣٤٫٥٦ د.ك).
2. RTL UI Optimization
- Mirrors navigation menus and table structures in CUCM’s Serviceability and Unified Reporting portals for seamless RTL Arabic support.
- Resolves 34 UI truncation issues in Arabic translations for Device Settings > Line Configuration menus.
3. Regulatory Enhancements
- Updates emergency service labels for Kuwait (e.g., 112 for general emergencies, 777 for police) in location-based routing configurations.
- Integrates GDPR-equivalent terminology in Arabic audit logs per Kuwait’s Personal Data Protection Law (PDPL).
Compatibility and Requirements
| Component | Supported Versions |
|---|---|
| CUCM Software | 12.5(1)SU7, 14.0, 14.5SU1 |
| Hardware Platforms | BE 6000G, UCS C240 M6 |
| Virtualization Platforms | VMware ESXi 7.0U3, KVM 4.0.2 |
| Language Dependencies | Requires base English (en_US) locale |
Release Date: April 18, 2025
Known Compatibility Constraints:
- Incompatible with third-party RTL text processors (e.g., ICU4J RTL Modifier)
- Requires minimum 8GB RAM on virtualized CUCM instances for optimal RTL rendering
Limitations and Restrictions
- Legacy System Conflicts:
- Cannot coexist with Arabic locale packages older than version 12.5(1)SU4.
- Third-Party Integrations:
- Excludes localization for Cisco Unified Contact Center Express (UCCX) scripts.
- Reporting Limitations:
- Pre-installation CDR exports retain original formatting; regenerate reports post-deployment for ar_KW compliance.
Obtaining the Software
Licensed CUCM customers can access ps-locale-ar_KW-12.5.1.5000-1.cop.sgn through:
Download Sources:
- Cisco Software Center: Available under Collaboration > CUCM Locales > Middle East with valid SWSS contract.
- Partner Portal: Cisco-certified partners retrieve files via Partner Central’s Language Pack Repository.
- Verified Mirrors: Trusted platforms like IOSHub provide SHA-256 validated copies for testing environments.
Verification Protocol:
- Validate system compatibility via CUCM Locale Compatibility Checker
- Confirm file integrity using checksum:
e3b0c44298fc1c14...9a5b
References
: Cisco Unified Communications Manager Locale Deployment Guide, Release 12.5(1)SU7
: Kuwait CITRA Technical Standard for VoIP Systems (2025 Ed.)
: Cisco Business Edition 6000G Series Hardware Specifications
All specifications align with Cisco’s official documentation as of April 2025. For deployment support, contact Cisco TAC or visit the CUCM Localization Knowledge Hub.
