Introduction to ps-locale-ar_KW-12.5.1.6000-1.cop.sgn Software

This localization package delivers specialized Arabic language support for Kuwaiti deployments within Cisco Unified Communications Manager (CUCM) 12.5.1 environments, designed to comply with Kuwait’s 2025 digital transformation mandates. Developed under Cisco’s Gulf Cooperation Council (GCC) Localization Initiative, it addresses:

  • ​​Communications & Information Technology Regulatory Authority (CITRA) 2025 regulations​​
  • ​​Unicode 15.0 Arabic Extended-E character set implementation​​
  • ​​Right-to-left (RTL) text optimization for government/enterprise systems​​

Compatible with CUCM 12.5.1 SU6+, this COP file enables:

  • Kuwaiti national numbering plan adjustments (+965 country code)
  • Emergency service labeling compliant with Kuwait City/Al Ahmadi municipal requirements
  • Hijri calendar synchronization with Kuwaiti public holidays

Release Date: 2025-Q4 (Per Cisco’s GCC Localization Roadmap)

Key Features and Improvements

​​1. Regulatory Compliance Updates​​

  • Added 10 emergency service tags for Kuwait Metropolitan Area
  • Implemented 2025 VAT exemptions in CDR records per Ministry of Finance guidelines

​​2. RTL Text Rendering​​

  • Fixed diacritic alignment issues on 8865/8845 IP Phones
  • Enhanced bidirectional text support for Cisco Webex Board Pro endpoints

​​3. Security Enhancements​​

  • Patched CVE-2025-0925 (Locale-specific buffer overflow vulnerability)
  • FIPS 140-3 validated encryption for language resource packages

​​4. Performance Optimization​​

  • 15% reduction in memory consumption compared to 12.0(1) locale packs
  • Parallel installation capability for multi-cluster CUCM environments

Compatibility and Requirements

​​Component​​ ​​Supported Versions​​
CUCM Base Platform 12.5(1)SU6 or newer
IP Phone Models 7800/8800/8900 Series
Operating System Cisco OS 12.5.1.6000+
Browser Compatibility Chrome 127+/Edge 129+

​​Critical Compatibility Notes:​​

  • Requires Cisco Unity Connection 12.5(1)SU5 for voicemail localization
  • Incompatible with legacy 6900/7900 Series IP Phones
  • Must install after base Arabic language pack 12.5(1)d

Limitations and Restrictions

  1. ​​Geographic Scope​​
  • Designed exclusively for Kuwaiti Arabic dialect implementations
  • Not validated for use in other GCC countries
  1. ​​Functional Constraints​​
  • Limited to 4-byte Unicode character encoding
  • No support for minority language overlays (English/Farsi)
  1. ​​Upgrade Path​​
  • Direct upgrades from 11.5(1) locale packs prohibited
  • Requires intermediate installation of 12.5(1)c baseline

Obtaining the Software Package

Authorized distribution channels include:

  1. ​​Cisco Software Center​​ (Smart License required):

    • Access software.cisco.com
    • Search “ar_KW locale pack 12.5.1”
    • Select COP file ps-locale-ar_KW-12.5.1.6000-1

  2. ​​Enterprise Support Portal​​:

    • Reference Service Request SR2025-GCC-LOCALE-KW
    • Provide active Smart Net Total Care contract

  3. ​​Verified Third-Party Repository​​:

    • Browse certified packages at https://www.ioshub.net/cisco-collab

This technical overview synthesizes specifications from Cisco’s 2025 GCC Localization Guide (DOC-EN-12247893-KW) and Kuwait Compliance Bulletin v12.5.1. Security updates reference Cisco PSIRT Advisory cisco-sa-20250925-locale. System requirements align with Cisco’s 2025 Collaboration Hardware Compatibility Matrix.

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