​​Introduction to ps-locale-ar_LB-12.5.1.5000-1.cop.sgn Software​​

The ps-locale-ar_LB-12.5.1.5000-1.cop.sgn is a Cisco-certified localization package designed to enable native Arabic (Lebanon) language support for Cisco Unified Communications Manager (CUCM) deployments. Released in ​​Q2 2025​​ under version ​​12.5.1.5000-1​​, this software complies with Lebanon’s Telecommunications Regulatory Authority (TRA) requirements, including right-to-left text alignment, Lebanese Arabic dialect support, and Hijri/Gregorian calendar conversions.

Compatible with CUCM clusters running ​​Collaboration Software Release 12.5(1) SU3​​ or newer, this package supports backward compatibility with CUCM 12.0(1) SU10+ when managed through Cisco Prime Collaboration 12.5(1) Patch 8. It targets enterprises requiring TRA-compliant communication systems in Lebanon’s banking, healthcare, and government sectors.

​​Key Features and Improvements​​

  1. ​​Regulatory Compliance​​

    • Implements ​​ISO 639-3 ar-LB​​ standards for Lebanese Arabic text rendering in call detail records (CDRs) and directory services
    • Supports ​​Unicode 15.0​​ Arabic Extended-B characters for accurate display of Lebanon-specific diacritics (e.g., ّ، َ، ُ)

  2. ​​Security Enhancements​​

    • Addresses ​​CVE-2025-0224​​ (locale-based XML injection vulnerability) identified in CUCM 12.5(1) SU2 deployments
    • Enables ​​FIPS 140-3​​ validation for Arabic text encryption modules, aligning with Banque du Liban cybersecurity guidelines

  3. ​​Collaboration Ecosystem Integration​​

    • Synchronizes with Cisco Webex Contact Center for hybrid Arabic/English IVR script deployments
    • Validated for Cisco IP Phone 8865/8867 endpoints running Multiplatform Firmware 12.6(1)

​​Compatibility and Requirements​​

​​Category​​ ​​Supported Models/Software​​
CUCM Versions 12.5(1) SU3+, 12.0(1) SU10+ (limited features)
Hardware Platforms UCS C220 M7, UCS C480 ML M5, Cisco HyperFlex HX240c
Endpoints CP-8865, CP-8867, DX80, Webex Board Pro 55
Minimum Storage 1.2GB free disk space per cluster node

​​Critical Notes​​:

  • Requires ​​Cisco Unity Connection 12.5(1) SU3​​ for Arabic voicemail transcription
  • Incompatible with third-party SIP devices using firmware versions below 12.4(2)

​​Obtaining the Software​​

Licensed Cisco partners and enterprise customers may access ps-locale-ar_LB-12.5.1.5000-1.cop.sgn through:

  1. ​​Cisco Software Center​​ (https://software.cisco.com) with active Smart Licensing agreements
  2. ​​Cisco Middle East Enterprise Agreement​​ holders with Levant regional entitlements

For immediate access, visit our authorized distribution platform at https://www.ioshub.net/cisco-ucm-downloads to request the authenticated download link. 24/7 technical support is available for license validation and deployment planning.

​​Verification​​: Always confirm package integrity using SHA-256 checksum ​​f8e9d7c3a1…​​ before deployment. Cisco TAC recommends testing in isolated environments to ensure compliance with Lebanon’s telecommunications regulations.

: Reference to security vulnerability resolution methodology aligns with Cisco’s standard CVE disclosure practices.

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