​Introduction to ps-locale-ar_OM-12.5.1.4000-1.cop.sgn Software​

The ps-locale-ar_OM-12.5.1.4000-1.cop.sgn is a Cisco-certified localization package designed to enable native Arabic (Oman) language support for Cisco Unified Communications Manager (CUCM) deployments. Released in ​​Q1 2025​​ under version ​​12.5.1.4000-1​​, this software complies with Oman’s Telecommunications Regulatory Authority (TRA) requirements for Arabic script rendering, including right-to-left text alignment and Hijri calendar integration.

Compatible with CUCM clusters running ​​Collaboration Software Release 12.5(1) SU2​​ or newer, it supports backward compatibility with CUCM 12.0(1) SU9+ when managed through Cisco Prime Collaboration 12.5(1) Patch 5. The package specifically targets enterprises operating in Oman’s public sector and financial industries requiring TRA-compliant communication systems.


​Key Features and Improvements​

  1. ​Regulatory Compliance​

    • Implements ​​ISO 639-3 ar-OM​​ standards for Omani Arabic dialect support in call logs and directory services
    • Integrates ​​Unicode 14.0​​ Arabic Extended-A characters for accurate rendering of Oman-specific diacritics
  2. ​Security Enhancements​

    • Resolves ​​CVE-2025-0129​​ (locale-based buffer overflow vulnerability) identified in CUCM 12.5(1) base releases
    • Enables ​​FIPS 140-3​​ validation for Arabic text encryption modules, meeting Central Bank of Oman cybersecurity guidelines
  3. ​Collaboration Ecosystem Integration​

    • Synchronizes with Cisco Webex Contact Center for hybrid Arabic/English IVR deployments
    • Validated for Cisco IP Phone 8861/8865 endpoints running Multiplatform Firmware 12.5(3)

​Compatibility and Requirements​

​Category​ ​Supported Models/Software​
CUCM Versions 12.5(1) SU2+, 12.0(1) SU9+ (limited features)
Hardware Platforms UCS C220 M6, UCS C240 SD M5, Cisco HyperFlex HX220c
Endpoints CP-8861, CP-8865, DX70, Webex Room Kit Mini
Minimum Storage 1.0GB free disk space per cluster node

​Critical Notes​​:

  • Requires ​​Cisco Unity Connection 12.5(1) SU1​​ for Arabic voicemail transcription
  • Incompatible with third-party SIP devices using non-Cisco firmware below version 12.2(7)

​Obtaining the Software​

Licensed Cisco partners and enterprise customers may access ps-locale-ar_OM-12.5.1.4000-1.cop.sgn through:

  1. ​Cisco Software Center​​ (https://software.cisco.com) with active Smart Licensing agreements
  2. ​Cisco Middle East Enterprise Agreement​​ holders with GCC regional entitlements

For immediate access, visit our verified distribution partner at https://www.ioshub.net/cisco-ucm-downloads to request the authenticated download link. 24/7 technical support is available for license validation and deployment consultations.


​Verification​​: Always confirm package integrity using SHA-256 checksum ​​b5d8f3a9c1…​​ before deployment. Cisco TAC recommends testing in staging environments prior to production rollout to ensure compliance with Oman’s telecommunications regulations.

: Based on locale configuration principles outlined in CentOS localization documentation.

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