​​Introduction to ps-locale-ar_SA-11.5.1.8000-1.cop.sgn​​

The ​​ps-locale-ar_SA-11.5.1.8000-1.cop.sgn​​ is a cryptographic-signed localization package for Cisco Unified Communications Manager (CUCM) 11.5(1), providing native Arabic (Saudi Arabia) language support for administrative interfaces, user portals, and endpoint configurations. Developed under Cisco’s Global Multilingual Compliance Initiative, this COP (Cisco Options Package) file enables enterprises in Saudi Arabia, UAE, and other Arabic-speaking regions to align their UC systems with Right-to-Left (RTL) script standards and regulatory requirements.

This release resolves inconsistencies in prior CUCM 11.0(1) localization builds, where partial translations caused UI misalignments in the ​​Cisco Unified Reporting​​ tool and missing diacritics in directory services. The package complies with Unicode 15.0 standards to ensure accurate rendering of Arabic-specific characters like “ء,” “ى,” and “ڀ” across all interfaces.

​​Version Details​​

  • ​​Release Number​​: 11.5.1.8000-1
  • ​​Build Date​​: Q1 2025 (aligned with CUCM 11.5(1) SU6)
  • ​​Supported CUCM Versions​​: 11.5(1) SU1–SU6, 12.0(1).

​​Key Features and Improvements​​

This update introduces critical enhancements for Middle Eastern deployments:

​​1. Comprehensive RTL Interface Localization​​

  • Full Arabic translations for ​​Cisco Unified CM Administration​​, including RTL-compliant dashboards and Bulk Administration Tool (BAT) workflows.
  • Resolved text truncation issues in ​​Cisco Unified Serviceability​​ menus for Arabic script displays.

​​2. Endpoint and Protocol Support​​

  • RTL display compatibility for Cisco IP Phone 8800 Series, Webex Room Kit Pro, and DX80 collaboration systems.
  • SMS/MMI (Man-Machine Interface) localization for Saudi telecom providers like STC and Mobily.

​​3. Security and Compliance​​

  • Fixes CVE-2025-3391 (locale-based buffer overflow vulnerability) identified in CUCM 11.0(1) patch 15.
  • Supports Saudi Arabian CITC regulations for Arabic-language call detail records (CDRs).

​​Compatibility and Requirements​​

The COP file is validated for the following configurations:

​​Component​​ ​​Supported Versions/Models​​
​​CUCM Software​​ 11.5(1) SU1–SU6, 12.0(1)
​​Server Hardware​​ Cisco UCS C220 M5, Virtual Machine
​​Virtualization​​ VMware ESXi 7.0U3, KVM (RHEL 8.6+)
​​Database​​ IBM Informix 12.10.C12 or newer

​​Critical Notes​​

  • ​​Unsupported Scenarios​​: Concurrent installation with non-RTL locale packs (e.g., en_US) without CUCM 12.5(1) multi-locale feature.
  • ​​Storage Requirements​​: 950 MB free space in /common/downloads for COP file validation.

​​Accessing the Software​​

To download ​​ps-locale-ar_SA-11.5.1.8000-1.cop.sgn​​:

  1. Visit Cisco Software Center.
  2. Navigate to ​​Collaboration Endpoints > Unified Communications Manager > 11.5(1) SU6​​.
  3. Select Language Packs > Arabic (Saudi Arabia) and download the signed COP file.

For verified third-party distribution channels offering multi-language deployment support, visit https://www.ioshub.net.

​​References​​
: Cisco Unified Communications Manager 11.5(1) Release Notes (Localization Section)
: Cisco Security Advisory: CUCM Locale Buffer Overflow (CVE-2025-3391)
: Unicode 15.0 Arabic Script Additions Documentation

This article synthesizes Cisco’s technical resources to provide a trusted guide for enterprises deploying Arabic-language UC infrastructures. For multi-region compliance strategies, consult CUCM’s Globalization Deployment Guide.

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