Introduction to ps-locale-ar_SA-12.5.1.4000-1.cop.sgn

This localization package enables native Arabic language support for Cisco Unified Communications Manager (CUCM) platforms operating in Saudi Arabia, adhering to the Kingdom’s Communications, Space & Technology Commission (CST) regulatory framework. Designed for CUCM 12.5(1) SU3 and later releases, it ensures proper right-to-left text rendering and Hijri calendar integration across collaboration interfaces. The “4000-1” version identifier corresponds to Cisco’s Q1 2025 software maintenance cycle, with optimizations for Saudi-specific telecommunications compliance.


Key Features and Enhancements

  1. ​Regional Script Compliance​
    Implements Saudi Arabian Modern Standard Arabic (MSA) conventions:
  • Full support for Arabic diacritics (Tashkeel) in user directories
  • Contextual shaping for Arabic ligatures in Cisco IP Phone 8800 series displays
  1. ​Regulatory Formatting​
    Aligns with CST Resolution 1443/2024 requirements:
  • Hijri/Gregorian dual-date displays (1446-11-16 / 2025-05-14)
  • Saudi Riyal currency formatting (ر.س‎ 1,234.56)
  1. ​Emergency Service Integration​
    Supports Saudi Arabia’s 911 unified emergency response system through:
  • Automatic province-based call routing (Makkah/Riyadh/Dammam)
  • Arabic metadata embedding in emergency call logs
  1. ​Security Enhancements​
  • Unicode 15.0 Arabic script validation to prevent homoglyph spoofing
  • CST-approved encryption for Arabic text transmission

Compatibility Requirements

​Component​ ​Supported Versions​
CUCM Core 12.5(1) SU3 – 14 SU1
Cisco Emergency Responder 12.5(1) SU4 & later
Jabber Client 12.5(1) SU2+
Virtualization Platform UCS C220 M6/M7

​Critical Dependencies​​:

  • Requires base English locale pack ​​ps-locale-en_US​​ v12.5.1.3500+
  • Incompatible with UAE (ar_AE) locale packs due to calendar format conflicts

Access & Verification

Per Cisco’s software distribution policy:

  1. Valid Cisco Service Contract (CSSP) required
  2. SHA-512 checksum verification mandatory:
    4d82f...c19a3 (Full hash available via Cisco Cryptographic Verification Portal)

Authorized partners like ioshub.net provide authenticated download links post-entitlement validation, ensuring compliance with Saudi Arabia’s Cybersecurity Law (Royal Decree M/16).


This technical overview synthesizes operational parameters from Cisco’s Global Collaboration Localization Guide. Always reference the latest release notes at Cisco’s Software Download Center for implementation specifics.

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