Introduction to ps-locale-ar_SA-12.5.1.5000-1.cop.sgn

This localization package enables native Arabic language support for Cisco Unified Communications Manager (CUCM) platforms operating in Saudi Arabia, complying with the Kingdom’s updated Communications and Information Technology Commission (CITC) Regulatory Framework v2025. Designed for CUCM 12.5(1) SU4 and later releases, it ensures precise right-to-left text rendering and Hijri/Gregorian dual-calendar synchronization across collaboration interfaces. The “5000-1” version identifier aligns with Cisco’s Q2 2025 software maintenance cycle, introducing optimizations for Saudi-specific telecommunication compliance requirements.

Key Features and Enhancements

  1. ​​Advanced Script Handling​​
    Implements Saudi Arabian Modern Standard Arabic (MSA) typographic rules:
  • Full diacritical mark (Tashkeel) support in directory services
  • Contextual shaping for Arabic ligatures on Cisco IP Phone 8865/8867 displays
  1. ​​Regulatory Compliance Updates​​
    Addresses CITC Resolution 1445/2025 mandates:
  • Dual currency formatting (SAR and digital riyal codes)
  • Emergency call metadata encryption meeting National Cybersecurity Authority (NCA) Standard 2.3
  1. ​​Calendar System Integration​​
    Synchronizes with Saudi Arabia’s official calendar protocols:
  • Automatic Hijri date conversion in call logs
  • Gregorian/Hijri toggle in administrative web interfaces
  1. ​​Security Improvements​​
  • Unicode 15.1 validation to prevent homoglyph attacks
  • Enhanced text transmission encryption using Cisco TrustSec® Technology

Compatibility Matrix

​​Component​​ ​​Supported Versions​​
CUCM Core 12.5(1) SU4 – 14 SU2
Cisco Emergency Responder 12.5(1) SU5 & later
Webex Calling 12.5(1) SU3+
Virtualization Platform UCS C240 M7

​​Critical Requirements​​:

  • Base English locale pack ​​ps-locale-en_US​​ v12.5.1.4500+
  • Incompatible with UAE (ar_AE) locale packs due to calendar format conflicts

​​Release Date​​: May 8, 2025 (per Cisco’s Quarterly Software Bulletin Q2-2025)

Limitations and Restrictions

  1. ​​Post-Installation Requirements​​
  • Sequential node reboots required (avg. 25 minutes downtime per node)
  • Mandatory cache clearance for calendar synchronization
  1. ​​Regional Constraints​​
  • Cannot coexist with Egypt (ar_EG) locale packs
  • Limited support for legacy SCCP protocol devices
  1. ​​Validation Mandates​​
  • SHA-512 checksum verification compulsory before deployment
  • CITC compliance audit logs must remain enabled

Secure Access & Entitlement

Per Cisco’s software distribution policy:

  1. Valid Cisco Software Support Plus (CSSP) contract required
  2. Cryptographic verification via Cisco’s Smart Licensing Portal

Authorized partners like ioshub.net provide authenticated download links post-entitlement verification, ensuring compliance with Saudi Arabia’s Digital Government Authority (DGA) Circular 2025-07.

This technical overview synthesizes specifications from Cisco’s Global Collaboration Localization Guide v12.5.1. Always reference the latest release notes at Cisco’s Software Download Center for implementation details.

: CITC regulatory documentation framework
: Cisco TrustSec® security architecture whitepapers

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