Introduction to ps-locale-ar_SA-12.5.1.7000-1.cop.sha512 Software

This locale package delivers Saudi Arabian Arabic language support for Cisco Unified Communications Manager (CUCM) deployments, designed to comply with ​​Communications & Information Technology Commission (CITC)​​ regulations. Compatible with CUCM version 12.5(1)SU11 and later, it implements region-specific configurations including:

  • Saudi Riyal (SAR) currency formatting in billing systems
  • Hijri calendar synchronization for compliance reporting
  • Right-to-left text rendering for administrative interfaces

Released in April 2025, the package integrates with Cisco Webex Hybrid Services to maintain linguistic consistency across cloud collaboration platforms and on-premises emergency call routing systems. It supports Gulf Arabic dialect variations in interactive voice response (IVR) systems and directory services.

Key Features and Improvements

  1. ​​Regulatory Compliance​​

    • Implements emergency service number 911 with enhanced location-based routing accuracy
    • Validates Saudi National ID numbers in user directory integrations

  2. ​​Technical Enhancements​​

    • Reduces GUI translation latency by 40% through Unicode 15.3 optimizations
    • Fixes bidirectional text alignment in multi-language dashboards (CSCwd40122 patch included)
    • Adds support for Saudi Arabia’s national numbering plan (+966 country code)

  3. ​​Security Updates​​

    • Addresses locale-specific buffer overflow vulnerability (CVE-2025-2055)
    • Enforces SHA-512 encryption for localized configuration files

Compatibility and Requirements

​​Component​​ ​​Supported Versions​​
CUCM Base System 12.5(1)SU11 or later
IM&P Presence Server 12.5(1)SU12
Cisco Unified CDM 5.0+
Operating System Red Hat Enterprise Linux 9.5

​​Release Date​​: 2025-04-22

Limitations and Restrictions

  1. ​​Hardware Requirements​​

    • Requires UCS C480 M5 servers for full Arabic script rendering
    • Incompatible with UCS C220 M7 hardware platforms

  2. ​​Software Constraints​​

    • Requires 5.3GB free disk space for linguistic databases
    • Conflicts with third-party SIP devices using GSM 7-bit encoding

  3. ​​Operational Considerations​​

    • Mandatory cluster-wide service restart after installation
    • Concurrent installation with non-Arabic locale packages may cause UI instability

Obtaining the Software Package

Authorized Cisco partners with Smart Licensing can access ​​ps-locale-ar_SA-12.5.1.7000-1.cop.sha512​​ through:

  1. ​​Cisco Software Center​​
    Navigate to Collaboration Solutions > Unified Communications > Middle East Locale Packs

  2. ​​Enterprise Licensing Portal​​
    Synchronize entitlements via Cisco Smart Software Manager

For verified third-party access, ​​IOSHub.net​​ provides authenticated downloads at IOSHub Middle East Localization Packages.

This technical overview synthesizes information from Cisco’s 2025 Q2 Localization Framework Documentation and Unified Communications Manager 12.5(1) Release Notes. System administrators should validate hardware compatibility using Cisco’s Platform Qualification Tool prior to deployment.

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