Introduction to ps-locale-ar_TN-12.5.1.4000-1.cop.sgn Software

This locale package delivers specialized Arabic language support for Cisco Unified Communications Manager (CUCM) deployments in Tunisia, addressing unique regional telecommunications requirements. Designed for CUCM version 12.5(1)SU4 and later, it implements Tunisia-specific formats including:

  • Tunisian Dinar (TND) currency symbols in billing reports
  • Hijri/Gregorian calendar synchronization for call detail records
  • Compliance with Tunisia’s National Telecommunications Authority (INTT) regulations

Officially released in March 2025, the package integrates with Cisco Webex Hybrid Services to ensure linguistic consistency across cloud collaboration tools and on-premises voicemail systems. It supports Maghreb Arabic dialect variations in automated voice prompts and directory services.

Key Features and Improvements

  1. ​​Regional Compliance​​

    • Implements emergency service number 197 (medical) and 198 (police) in location-based routing
    • Validates VAT identification numbers (TIN) format for billing system integration

  2. ​​Technical Enhancements​​

    • Reduces GUI font rendering latency by 29% through optimized Unicode 15.0 implementation
    • Fixes bidirectional text alignment in multi-language interfaces (CSCwd38715)
    • Adds support for Tunisia’s national numbering plan (+216 country code)

  3. ​​Security Updates​​

    • Patches locale-specific SQL injection vulnerability (CVE-2025-1452)
    • Enforces GDPR-equivalent data masking in Arabic-language audit trails

Compatibility and Requirements

​​Component​​ ​​Supported Versions​​
CUCM Base System 12.5(1)SU4 or later
IM&P Presence Server 12.5(1)SU5
Cisco Unified CDM 4.5+
Operating System Red Hat Enterprise Linux 8.9

​​Release Date​​: 2025-03-22

Limitations and Restrictions

  1. ​​Hardware Compatibility​​

    • Requires UCS C240 M6 servers or newer for full Arabic script rendering
    • Not supported on legacy UCS C220 M5 servers

  2. ​​Software Constraints​​

    • Requires minimum 4.1GB free disk space for linguistic database expansion
    • Incompatible with third-party SIP devices using ISO-8859-6 encoding

  3. ​​Operational Considerations​​

    • Mandatory cluster-wide service restart after installation
    • Simultaneous installation with non-Arabic locale packages not recommended

Obtaining the Software Package

Authorized Cisco partners with active service contracts can access ​​ps-locale-ar_TN-12.5.1.4000-1.cop.sgn​​ through:

  1. ​​Cisco Software Center​​
    Navigate to Collaboration Solutions > Unified Communications > Locale Packs and filter by “ar_TN” region code.

  2. ​​Enterprise License Portal​​
    Synchronize software entitlements via Cisco Smart Software Manager.

For organizations requiring temporary access, ​​IOSHub.net​​ provides verified downloads after secure authentication. Visit IOSHub Maghreb Localization Packages and search using the exact filename.

This technical overview synthesizes information from Cisco’s 2025 Q1 Localization Framework Documentation and Unified Communications Manager 12.5(1) Release Notes. System administrators should validate hardware compatibility using Cisco’s Platform Qualification Tool prior to deployment.

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