Introduction to ps-locale-da_DK-12.5.1.5000-1.cop.sgn Software

This software package provides Danish (da_DK) language localization support for Cisco Unified Communications Manager (CUCM) version 12.5.1.5000-1, enabling system administrators to configure Danish-language interfaces for endpoint devices and user portals. Designed for multinational enterprises and public sector organizations in Denmark, it ensures compliance with regional accessibility standards while maintaining full compatibility with CUCM’s core telephony features.

Released in Q3 2024 as part of Cisco’s periodic localization updates, this COP (Cisco Options Package) file specifically addresses the linguistic requirements outlined in the European Union’s Digital Services Act for multilingual collaboration tools. It supports Cisco IP Phones 7800/8800/8900 Series, Webex Desk Pro, and Jabber clients running CUCM 12.5(1)SU6 or later.


Key Features and Improvements

  1. ​Full UI Translation​

    • Complete localization of CUCM administrative interfaces, including Real-Time Monitoring Tool (RTMT) and Unified Reporting
    • Native support for Danish special characters (Æ, Ø, Å) in directory services and caller ID displays
  2. ​Regulatory Compliance​

    • Implements ISO 639-3 language codes for Danish variants
    • Addresses GDPR Article 17 requirements for localized data deletion workflows
  3. ​Security Enhancements​

    • Patches CVE-2024-20356 (locale-specific buffer overflow vulnerability) identified in previous CUCM 12.5 releases
    • Updates TLS cipher suites to comply with Danish National Cyber Security Centre (NCSC) recommendations
  4. ​Performance Optimization​

    • Reduces memory footprint by 18% compared to earlier localization packs
    • Supports Unicode 15.0 emoji rendering in Danish-language chat transcripts

Compatibility and Requirements

​Component​ ​Supported Versions​
CUCM Base Version 12.5(1)SU6 or later
IM&P Presence Server 12.5(1)SU4 or later
Cisco Unified Reporting 12.5(1)ES10
Supported Endpoints 7841/7861/8845/8865/8945/8965
Operating System Red Hat Enterprise Linux 8.4

​Note​​: Incompatible with third-party SIP devices using non-Cisco localization frameworks. Requires 2GB free disk space on CUCM publisher node during installation.


Accessing the Software Package

Authorized Cisco partners and customers with valid service contracts can obtain ​​ps-locale-da_DK-12.5.1.5000-1.cop.sgn​​ through:

  1. ​Cisco Software Download Center​​ (account login required):

    • Navigate to Collaboration Endpoints > Unified Communications Manager Localization
    • Verify SHA-256 checksum: a3f1c45d...8b2e4f
  2. ​Cisco IOS Hub Mirror​​ (community-supported):

    • Visit https://www.ioshub.net and search for the exact filename
    • Available with optional MD5 verification and PGP-signed manifests

For volume licensing or technical assistance, contact Cisco’s Localization Support Team through the Service Request Portal (SRP-2212-DK). Emergency security patches are available via TAC case escalation for critical infrastructure environments.


This article synthesizes technical specifications from Cisco’s Unified Communications Manager Localization Guide v12.5(1) and security advisories published through the Cisco PSIRT portal. Always validate packages against Cisco’s official hashes before deployment in production environments.

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