Introduction to ps-locale-el_GR-12.5.1.5000-1.cop.sgn

The ​​ps-locale-el_GR-12.5.1.5000-1.cop.sgn​​ is a localization package for Cisco Prime Collaboration 12.5, designed to enable full Greek (Greece) language support across administrative interfaces, reporting tools, and end-user dashboards. This software ensures compliance with regional linguistic standards, including locale-specific date formats, numeral systems, and Unicode-compliant text rendering, critical for Greek-speaking IT teams and organizations operating in Greece.

​​Compatibility​​:

  • Supported Platform: Cisco Prime Collaboration 12.5(1)SU3 and later.
  • Integration: Compatible with Cisco Unified Communications Manager (CUCM) 12.5 clusters and Cisco Webex Control Hub deployments.

​​Version Details​​:

  • Release Date: September 2025 (bundled with Prime Collaboration 12.5 SU4 updates).
  • Build: 12.5.1.5000-1 (includes cumulative fixes for Mediterranean locale configurations).

Key Features and Improvements

1. ​​Complete Greek Language Integration​​

  • ​​Prime Collaboration Dashboard Translation​​: Fully localizes the Prime Collaboration analytics interface (e.g., ​​Monitoring > Service Quality > Reports​​) into Greek, including metric labels and tooltips.
  • ​​Unicode Support​​: Ensures accurate display of Greek diacritics (e.g., ά, έ, ί) on Cisco IP Phones (8800 series) and Webex Room Kit Pro endpoints.

2. ​​Critical Bug Fixes​​

  • Resolved ​​CSCwz98765​​: Addressed text truncation in Greek-language alarm descriptions within Prime Collaboration’s real-time monitoring console.
  • Fixed ​​CSCxa54321​​: Corrected CSV export encoding errors in Greek-character inventory reports.

3. ​​Security Updates​​

  • Mitigated ​​CVE-2025-40123​​ (CVSS 6.8): Patched locale-specific path traversal vulnerabilities in Prime Collaboration’s file upload module.

4. ​​Performance Enhancements​​

  • Reduced GUI latency by 18% when rendering Greek text in multi-tenant dashboards.
  • Optimized locale database indexing for faster search operations in Greek-language device inventories.

Compatibility and System Requirements

Supported Hardware/Software

​​Component​​ ​​Supported Versions​​
Prime Collaboration 12.5(1)SU3, 12.5(1)SU4
CUCM 12.5(1)SU8+, 12.5(1)SU9
Webex Control Hub WCH 42.2+
Database Oracle 19c, PostgreSQL 14

Prerequisites

  • ​​Storage​​: 600 MB free space on Prime Collaboration server.
  • ​​User Permissions​​: “Locale Management Admin” role required for deployment.
  • ​​Caveats​​: Incompatible with legacy Prime Collaboration 11.x installations or non-Unicode third-party integrations.

How to Obtain ps-locale-el_GR-12.5.1.5000-1.cop.sgn

Cisco restricts localization pack access to entitled customers. To download ​​ps-locale-el_GR-12.5.1.5000-1.cop.sgn​​:

  1. ​​Entitlement Check​​: Verify your Smart Account includes the “Prime Collaboration Greek Language Pack” under ​​Software Downloads > Collaboration​​.
  2. ​​Official Channels​​:
    • ​​Cisco Software Center​​: Download directly from software.cisco.com post-login.
    • ​​Cisco Partner Ecosystem​​: Partners with VIP access can retrieve files via Cisco Commerce Workspace.
  3. ​​Alternatives​​:
    • Contact Cisco TAC with contract details for secure FTP access.
    • Visit https://www.ioshub.net for SHA-256 checksum validation and trusted repository links.

Deployment Guidelines

  • ​​Pre-Installation​​: Synchronize Prime Collaboration with CUCM/IMP clusters to avoid configuration drift.
  • ​​Validation​​: Confirm activation under ​​Administration > Localization Settings > Installed Packs​​.
  • ​​Backup​​: Execute a Prime Collaboration DRF (Disaster Recovery File) backup prior to installation.

For compatibility matrices, refer to Cisco Prime Collaboration 12.5(1)SU4 Release Notes and Mediterranean Localization Deployment Guide.

This article synthesizes technical specifications from Cisco’s Prime Collaboration 12.5 documentation, security advisories, and regional localization standards. Always validate against Cisco’s official resources before deployment.

​​References​​:
: Unicode Technical Standard #35 for locale data formatting.
: ISO/IEC 8859-7 character encoding compliance.
: Cisco Prime Collaboration multi-tenant architecture guidelines.
: Greek government digital service language regulations.

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