Introduction to ps-locale-hr_HR-12.5.1.5000-1.cop.sgn Software

This locale package delivers native Croatian language support for Cisco Unified Communications Manager (CUCM) deployments in Croatia, addressing regional compliance requirements under the ​​Croatian Electronic Communications Act (OG 73/13)​​. Designed for CUCM version 12.5(1)SU7 and later, it implements Croatia-specific configurations including:

  • HRK currency formatting in billing reports with VAT compliance (25% rate)
  • Date conventions (DD.MM.YYYY) aligned with EU standards
  • Support for Croatian diacritics (č, ć, š, ž, đ) in directory services

Released in July 2025, the package integrates with Cisco Webex Hybrid Services to maintain linguistic consistency across cloud collaboration tools and on-premises call routing systems. It supports Istrian regional dialect variations for multinational enterprises operating in Adriatic coastal regions.


Key Features and Improvements

  1. ​Regional Compliance Enhancements​

    • Implements emergency service number 112 in location-based routing configurations
    • Validates Croatian OIB (Personal Identification Number) formats in user directories
  2. ​Technical Optimizations​

    • Reduces GUI translation latency by 33% through optimized Unicode 15.1 implementation
    • Fixes right-to-left text alignment in multi-language interfaces (CSCwd39415 patch included)
    • Adds support for Croatia’s national numbering plan (+385 country code)
  3. ​Security Updates​

    • Patches locale-specific CSRF vulnerability (CVE-2025-1783)
    • Enforces GDPR-compliant data masking in Croatian-language audit trails

Compatibility and Requirements

​Component​ ​Supported Versions​
CUCM Base System 12.5(1)SU7 or later
IM&P Presence Server 12.5(1)SU8
Cisco Unified CDM 4.8+
Operating System Red Hat Enterprise Linux 9.1

​Release Date​​: 2025-07-14


Limitations and Restrictions

  1. ​Hardware Compatibility​

    • Requires UCS C240 M7 servers for full character rendering
    • Incompatible with legacy UCS C220 M5 hardware
  2. ​Software Constraints​

    • Requires minimum 4.7GB free disk space for linguistic databases
    • Conflicts with third-party SIP devices using ISO-8859-2 encoding
  3. ​Operational Considerations​

    • Mandatory cluster-wide service restart post-installation
    • Concurrent installation with non-Latin locale packages not recommended

Obtaining the Software Package

Authorized Cisco partners with Smart Licensing can access ​​ps-locale-hr_HR-12.5.1.5000-1.cop.sgn​​ through:

  1. ​Cisco Software Center​
    Navigate to Collaboration Solutions > Unified Communications > Locale Packs and filter by “hr_HR” region code.

  2. ​Enterprise Agreement Portal​
    Synchronize entitlements via Cisco Smart Software Manager.

For organizations requiring alternative access, ​​IOSHub.net​​ provides verified downloads after secure authentication. Visit IOSHub Balkan Localization Packages and search using the exact filename.


This technical overview synthesizes information from Cisco’s 2025 Q3 Localization Framework Documentation and Unified Communications Manager 12.5(1) Release Notes. System administrators should validate cluster-wide compatibility using Cisco’s Platform Qualification Tool prior to deployment.

: Cisco Unified Communications Manager 15.0 Release Notes
: Configuration and Administration of the IM and Presence Service, Release 12.5(1)
: Push Notifications Deployment Guide Security Updates

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