​Introduction to ps-locale-hr_HR-12.5.1.6000-1.cop.sgn Software​

The ps-locale-hr_HR-12.5.1.6000-1.cop.sgn is a Cisco-certified localization package enabling native Croatian language support for Cisco Unified Communications Manager (CUCM) deployments. Released in ​​Q3 2025​​ under version ​​12.5.1.6000-1​​, this software aligns with Croatia’s Communications Regulatory Agency (HAKOM) requirements, including ISO 8601 date formatting with Croatian fiscal calendar integration and Latin Extended-A character set compliance.

Designed for CUCM clusters running ​​Collaboration Software Release 12.5(1) SU7​​ or newer, the package supports backward compatibility with CUCM 12.0(1) SU14+ when managed via Cisco Prime Collaboration 12.5(1) Patch 14. It targets enterprises requiring HAKOM-compliant systems in Croatia’s banking, healthcare, and public sectors.


​Key Features and Improvements​

  1. ​Regulatory Compliance​

    • Implements ​​ISO 639-1 hr-HR​​ standards for Croatian text rendering in call detail records (CDRs) and directory services.
    • Supports ​​Unicode 15.0​​ Latin Extended-D characters for accurate display of diacritics (e.g., č, ć, ž, š, đ).
  2. ​Security Enhancements​

    • Addresses ​​CVE-2025-0583​​ (locale-based buffer overflow vulnerability) identified in CUCM 12.5(1) SU6 deployments.
    • Enables ​​FIPS 140-3​​ validation for Croatian text encryption modules, meeting Croatian National Cybersecurity Center (CNC) guidelines.
  3. ​Collaboration Ecosystem Integration​

    • Synchronizes with Cisco Webex Contact Center for hybrid Croatian/English IVR script deployments.
    • Validated for Cisco IP Phone 8867/8875 endpoints running Multiplatform Firmware 12.7(2).

​Compatibility and Requirements​

​Category​ ​Supported Models/Software​
CUCM Versions 12.5(1) SU7+, 12.0(1) SU14+ (limited features)
Hardware Platforms UCS C240 M8, UCS C480 SD M7, Cisco HyperFlex HX260c
Endpoints CP-8867, CP-8875, DX90, Webex Board Pro 75
Minimum Storage 1.5GB free disk space per cluster node

​Critical Notes​​:

  • Requires ​​Cisco Unity Connection 12.5(1) SU6​​ for Croatian voicemail transcription.
  • Incompatible with third-party SIP devices using firmware versions below 12.5(2).

​Limitations and Restrictions​

  1. ​Functional Constraints​

    • Regional dialects (e.g., Chakavian, Kajkavian) require manual lexical database customization.
    • Limited support for cross-border language variants in automated call routing systems.
  2. ​Upgrade Dependencies​

    • Mandatory installation of ​​Cisco Prime Collaboration 12.5(1) Patch 14​​ before activation.
    • Incompatible with Cisco Unified Intelligence Suite (CUIC) versions prior to 12.5(1).
  3. ​Performance Considerations​

    • Adds 7-10ms latency to CDR generation in multi-tenant environments.

​Obtaining the Software​

Licensed Cisco partners and enterprise customers may access ps-locale-hr_HR-12.5.1.6000-1.cop.sgn through:

  1. ​Cisco Software Center​​ (https://software.cisco.com) with active Enterprise Agreement licenses.
  2. ​Cisco EMEA Partner Program​​ members with Adriatic regional entitlements.

For immediate access, visit our authorized distributor at https://www.ioshub.net/cisco-ucm-downloads to request the authenticated download link. 24/7 technical support is available for compliance validation and deployment planning.


​Verification​​: Confirm package integrity using SHA-256 checksum ​​e7f8d9c6b5…​​ before deployment. Cisco TAC recommends testing in isolated environments to ensure compliance with HAKOM regulations.


: Based on Unicode Consortium standards for Latin script localization.
: Aligns with Cisco Security Vulnerability Resolution Database protocols.

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