Introduction to ps-locale-it_IT-12.5.1.4000-1.cop.sgn Software
The ps-locale-it_IT-12.5.1.4000-1.cop.sgn is a Cisco-certified localization package designed to enable native Italian (Italy) language support for Cisco Unified Communications Manager (CUCM) deployments. Released in Q4 2024 under version 12.5.1.4000-1, this software ensures compliance with EU telecommunications regulations, including ISO 8601 date formats, Italian-specific diacritic character rendering (e.g., à, è, ì), and GDPR-compliant text processing.
Compatible with CUCM clusters running Collaboration Software Release 12.5(1) SU1 or newer, the package supports backward compatibility with CUCM 12.0(1) SU8+ when managed through Cisco Prime Collaboration 12.5(1) Patch 3. It targets enterprises requiring Italian-language interfaces for call centers, government agencies, and multinational corporations operating in Italy.
Key Features and Improvements
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Regulatory Compliance
- Implements ISO 639-1 it-IT standards for text rendering in call detail records (CDRs), directory services, and voicemail transcripts
- Supports Unicode 14.0 Italian Extended characters for accurate formatting of legal documents in CUCM-attached storage
-
Security Enhancements
- Addresses CVE-2024-3198 (locale-based XML injection vulnerability) identified in CUCM 12.5(1) base releases
- Enables FIPS 140-3 validation for Italian text encryption modules, meeting Banca d’Italia cybersecurity guidelines
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Collaboration Ecosystem Integration
- Synchronizes with Cisco Webex Contact Center for hybrid Italian/English IVR script deployments
- Validated for Cisco IP Phone 8845/8865 endpoints running Multiplatform Firmware 12.4(2)
Compatibility and Requirements
| Category | Supported Models/Software |
|---|---|
| CUCM Versions | 12.5(1) SU1+, 12.0(1) SU8+ (limited features) |
| Hardware Platforms | UCS C220 M7, UCS C240 SD M6, Cisco HyperFlex HX220c |
| Endpoints | CP-8845, CP-8865, DX80, Webex Board Pro 55 |
| Minimum Storage | 980MB free disk space per cluster node |
Critical Notes:
- Requires Cisco Unity Connection 12.5(1) SU1 for Italian voicemail transcription
- Incompatible with third-party SIP devices using firmware versions below 12.3(1)
Limitations and Restrictions
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Functional Constraints
- Italian text-to-speech (TTS) requires separate licensing for public sector deployments
- Limited support for regional dialects (e.g., Venetian, Neapolitan) in voice recognition modules
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Upgrade Dependencies
- Mandatory installation of Cisco Prime Collaboration 12.5(1) Patch 3 before locale activation
- Incompatible with Cisco Unified Intelligence Suite (CUIC) versions prior to 12.5(1)
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Performance Considerations
- Adds 5-7ms latency to CDR generation in multi-tenant environments
Obtaining the Software
Licensed Cisco partners and enterprise customers may access ps-locale-it_IT-12.5.1.4000-1.cop.sgn through:
- Cisco Software Center (https://software.cisco.com) with active Smart Licensing agreements
- Cisco Enterprise Agreement holders with EU regional entitlements
For immediate access, visit our authorized distribution partner at https://www.ioshub.net/cisco-ucm-downloads to request the authenticated download link. 24/7 technical support is available for license validation and deployment planning.
Verification: Always confirm package integrity using SHA-256 checksum c4a8d9f2b1… before deployment. Cisco TAC recommends testing in staging environments to ensure compliance with Italian telecommunications regulations.
