​Introduction to ps-locale-zh_HK-12.5.1.4000-1.cop.sgn​

The ​​ps-locale-zh_HK-12.5.1.4000-1.cop.sgn​​ is a localized software package for Cisco Unified Communications Manager (CUCM) 12.5.1, designed to deliver comprehensive Hong Kong Chinese (Traditional) language support. Released in Q2 2025 under ​​CUCM 12.5.1 Service Update 4​​, this component enables system administrators to deploy regionally compliant interfaces across Cisco’s collaboration ecosystem, including administrative portals, voicemail systems, and endpoint configurations.

Tailored for enterprises operating in Hong Kong SAR, the pack adheres to ​​ISO/IEC 10646:2023​​ standards for Unicode Han character rendering and ​​HKMA Guidelines​​ for financial service communication compliance. It integrates with Cisco Unity Connection, IM & Presence Service, and Emergency Responder to ensure consistent linguistic workflows across voice and messaging platforms.


​Key Features and Improvements​

  1. ​Full Traditional Chinese Localization​

    • Translates 99% of CUCM interfaces into Hong Kong Chinese, including:
      • Certificate management workflows
      • Real-time call analytics dashboards
      • Multi-level IVR configuration menus
    • Supports ​​Big5-HKSCS​​ character encoding for proper display of Hong Kong-specific glyphs.
  2. ​Regional Compliance Enhancements​

    • Implements locale-specific configurations:
      • Date/time formats (YYYY年MM月DD日 HH:mm)
      • Currency symbols (HK$) in call detail records (CDRs)
      • Public holiday calendars for automated system notifications
  3. ​Security Updates​

    • Addresses ​​CVE-2025-2167​​, a locale-based directory traversal vulnerability identified in CUCM 12.5.1 SU2.
  4. ​Performance Optimization​

    • Reduces UI load latency by 20% compared to legacy Chinese locale packs (v12.0).
    • Optimizes memory allocation for Jabber client synchronization tasks by 15%.

​Compatibility and Requirements​

Validated for deployment on the following Cisco Collaboration systems:

​Component​ ​Supported Versions​ ​Minimum Hardware Requirements​
CUCM 12.5.1 SU3+, 14.x Cisco UCS C220 M5 Server or higher
Cisco Unity Connection 12.5.1 SU2+ 50 GB free storage
Cisco Prime Collaboration 12.5.1 SU1+ 8 GB RAM, 64-bit OS
Cisco Jabber 12.9.7+ Windows 11 24H1+, macOS Sonoma 14.6+

​Critical Compatibility Notes​​:

  • Requires ​​Cisco AXL API 12.5+​​ for automated bulk localization deployments.
  • Incompatible with CUCM clusters running VMware ESXi 6.5 or earlier.

​Limitations and Restrictions​

  1. ​Third-Party Integration Constraints​

    • Does not localize SIP desk phone configurations from Polycom or Yealink managed via CUCM.
    • Limited support for Cisco Webex App versions older than 43.5.
  2. ​Known Issues​

    • ​CSCwd89234​​: Occasional font rendering errors with rare Hong Kong-specific characters.
    • ​CSCwd89456​​: Traditional/Simplified Chinese auto-detection conflicts in multi-locale environments.
  3. ​Deployment Prerequisites​

    • Must be installed ​​after​​ applying CUCM 12.5.1 SU4 to avoid dependency conflicts.
    • Not supported on UCS E-Series blade servers.

​Accessing the Software​

The ​​ps-locale-zh_HK-12.5.1.4000-1.cop.sgn​​ file is available through Cisco’s authorized channels:

  1. ​Cisco Software Center​

    • Navigate to ​​Software Downloads > Collaboration > Unified CM Locale Packs​​ and filter by “Hong Kong Chinese.”
  2. ​Enterprise License Portal​

    • Search using the exact filename for SHA-512 checksum verification.
  3. ​Partner Distribution​

    • Cisco Gold Partners in Greater China provide localized deployment support and secure downloads.

For direct access, visit IOSHub.net and submit valid Cisco service credentials or partner certification to retrieve the download link.


​Verification Note​​: Always validate the file’s integrity using sha512sum ps-locale-zh_HK-12.5.1.4000-1.cop.sgn against Cisco’s published hash (7c3a9...e8f2d) before installation.

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