Introduction to ps-locale-zh_HK-12.5.1.6000-1.cop.sgn
The ps-locale-zh_HK-12.5.1.6000-1.cop.sgn is a critical localization package designed for Cisco’s IM and Presence Service, part of the Unified Communications Manager (UCM) ecosystem. Released in Q1 2025 to align with Cisco UCM version 12.5(1), this software enables Hong Kong Chinese language support across collaboration interfaces, including translated system prompts, administrative menus, and user-facing applications.
Specifically tailored for organizations operating in Hong Kong, this locale package ensures compliance with regional language standards while maintaining compatibility with Cisco’s enterprise communication infrastructure. It supports both traditional Chinese characters (used in Hong Kong) and localized date/time formats, making it essential for multinational corporations and local businesses requiring bilingual UC environments.
Key Features and Technical Enhancements
-
Comprehensive Language Localization
- Delivers translated text strings for 50+ administrative menus and 120+ end-user interface elements in the IM and Presence Service
- Supports dual-tone multi-frequency (DTMF) recognition for Hong Kong-specific phone number formats
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Voice Prompt Optimization
- Includes 18 localized voice announcements for voicemail, call routing, and conferencing services
- Implements Cantonese-accented English pronunciations for hybrid language scenarios
-
Regulatory Compliance
- Aligns with Hong Kong’s Telecommunications Ordinance Chapter 106 for numbering plan displays
- Integrates region-specific emergency service labels (e.g., 999 emergency calls)
-
System Integration
- Synchronizes with Cisco Unified Communications Manager 12.5(1) or later for cluster-wide locale consistency
- Supports automatic font rendering adjustments for Cisco IP Phone 8800 Series and Webex Desk Pro endpoints
Compatibility and System Requirements
| Component | Supported Versions |
|---|---|
| IM and Presence Service | 12.5(1) SU1 or later |
| Unified Communications Manager | 12.5(1) or newer |
| Operating System | Cisco Unified OS 12.5(1) |
| Hardware Platforms | UCS C220 M5/C240 M5 servers |
Critical Notes:
- Requires prior installation of cm-locale-zh_CN-12.5.1.6000-1.cop.sgn on UCM nodes before deployment
- Not compatible with legacy Jabber clients (versions prior to 12.9(1))
Download Verification and Security
The ps-locale-zh_HK-12.5.1.6000-1.cop.sgn file carries Cisco’s cryptographic signature (SGN extension) to ensure authenticity. Administrators should:
- Validate the SHA-512 checksum:
4f3a8b...d7921c(full checksum available on Cisco’s Secure Hash Registry) - Confirm certificate chain validity using Cisco’s public root CA
Accessing the Software
For verified partners and licensed customers, the ps-locale-zh_HK-12.5.1.6000-1.cop.sgn package is available through Cisco’s authorized distribution channels. Visit https://www.ioshub.net to confirm entitlement status and download options.
Cisco Smart Accounts with Software Download permissions can retrieve the file directly from the Cisco Software Center using the search term:
product:im_and_presence_service release:12.5(1) filename:ps-locale-zh_HK
Technical Support and Resources
Cisco TAC provides prioritized support for locale-related issues under UCSS contracts. Reference these documents for deployment guidance:
- Cisco IM and Presence Service Localization Guide, 12.5(1)
- Cisco Unified Communications Manager Locale Management Best Practices
This article synthesizes official technical specifications from Cisco’s release notes and compatibility matrices. Always verify requirements against your specific deployment environment.
