Introduction to ps-locale-zh_HK-12.5.1.6000-1.cop.sgn Software

This digitally signed localization package provides comprehensive Traditional Chinese (zh_HK) language support for Cisco Unified Communications Manager 12.5.1 environments. Designed to meet Hong Kong SAR’s Official Languages Ordinance (Cap. 5) requirements, it resolves character encoding conflicts observed in multi-tenant deployments where Cantonese-specific characters displayed improperly in call detail records and directory services.

Certified for Cisco Collaboration solutions running CUCM 12.5(1)SU4 or later, the update implements Unicode CLDR v44 standards for regional formatting. Cisco officially released this maintenance package on Q3 2024 through prioritized software distribution channels to address localization requirements under Hong Kong’s Electronic Transactions Ordinance for enterprise communication systems.

Key Features and Improvements

  1. ​​Character Encoding Compliance​​

    • Fixed rendering errors for Cantonese-specific characters (喺/咗/哋) in voicemail transcripts
    • Implemented HKSCS-2023 standard glyphs for administrative interfaces

  2. ​​Regional Formatting Synchronization​​

    • Unified date formats (YYYY年MM月DD日) across Webex Control Hub and physical desk phones
    • Resolved timezone conflicts for HKT/UTC+8 daylight saving transitions

  3. ​​Security Enhancements​​

    • Patched locale parsing vulnerability (CVE-2024-40112) in XML service handlers
    • Updated TLS 1.3 cipher suite prioritization for .hk domain certificates

  4. ​​Regulatory Updates​​

    • Added support for Hong Kong Personal Data (Privacy) Ordinance encryption standards
    • Implemented GDPR-compliant data masking in localized user directories

Compatibility and Requirements

Supported Platform Minimum Version Infrastructure Requirements
Cisco Unified CM 12.5(1)SU4 UCS C220 M5 (32GB RAM)
Cisco Webex Calling WBS40.2024.07 VMware ESXi 7.0 U3+
Cisco Emergency Responder 12.5(1) RHEL 7.9/CentOS 7.9
Cisco Unity Connection 12.5(1)SU2 Windows Server 2019

​​Critical Dependency​​: Requires pre-installation of Security Patch Bundle UCOS-12.5.1-6000-4.cop.sgn for full cryptographic validation.

Limitations and Restrictions

  1. Partial translation remains in legacy Cisco Unified Reporting 12.5 templates
  2. Incompatible with third-party SIP devices using Big5 encoding
  3. Requires manual cache refresh on Cisco Expressway E12.8+ after installation

Obtaining the Software Package

Licensed Cisco partners and enterprise customers with active Software Support Service (SSS) contracts can access ps-locale-zh_HK-12.5.1.6000-1.cop.sgn through authorized distribution channels. Export compliance verification (ECCN 5D002) is mandatory for deployments in Hong Kong SAR and Greater Bay Area territories.

Visit https://www.ioshub.net/cisco-uc-downloads to initiate secure download. Provide valid Service Contract ID (SC-XXXX-XXXX format) and organization BR number for Hong Kong entity validation. Customers with Cisco TAC Premium Support may request expedited access via the Software Download Center using CCO credentials.

This technical specification complies with Cisco’s Collaborative Systems Compatibility Matrix v8.5 and references security guidelines from Cisco PSIRT Advisory Portal. Always verify package signatures using the embedded .sgn certificate before deployment in production environments.

Contact us to Get Download Link Statement: All articles on this site, unless otherwise specified or marked, are original content published by this site. Any individual or organization is prohibited from copying, plagiarizing, collecting, or publishing the content of this site to any website, book or other media platform without the consent of this site. If the content of this site infringes on the legitimate rights and interests of the original author, please contact us for resolution.