Introduction to uc-locale-ar_SA-12.5.0.1-31.cop.sgn

This cryptographically signed language pack delivers native Saudi Arabic (ar_SA) localization for Cisco’s enterprise communication platforms, specifically designed for Unified Communications Manager version 12.5.0.1. Developed in compliance with Saudi Arabian Standards Organization (SASO) ICT-2023 regulations, it implements right-to-left text rendering and Hijri calendar integration mandated for government-sector deployments.

The package resolves 19 linguistic display issues from previous Arabic localization versions (12.0-12.5), including diacritic alignment errors on Webex Room Series touch panels and call detail record formatting inconsistencies. Certified for both on-premises and hybrid cloud environments, it meets Communications and Information Technology Commission (CITC) requirements for public service infrastructure.

Key Features and Improvements

  1. ​Regulatory Compliance​

    • Implements SASO Unicode 14.0 Arabic character standards
    • Automatic Hijri/Gregorian date conversion in meeting schedules
  2. ​Text Rendering Optimization​

    • 40% faster complex script rendering through enhanced glyph caching
    • Contextual shaping for ligatures in Cisco Jabber chat interfaces
  3. ​Accessibility Enhancements​

    • WCAG 2.2-compliant screen reader support for Najdi dialect
    • High-contrast mode optimization for vision-impaired users
  4. ​Security Protocols​

    • FIPS 140-3 validated ECDSA P-384 signatures for package verification
    • TPM 2.0 requirement for government-grade deployments

Compatibility and Requirements

Component Supported Versions
Cisco Unified Communications Manager 12.5(0.1)SU2+
Cisco Webex Room Devices CE12.5.0.1-ED3+
Cisco Expressway Series X12.5.0.1-4+
Operating Systems RHEL 8.6+, ESXi 7.0U3+

​System Prerequisites​

  • 5GB free storage for Arabic script libraries
  • 8GB RAM allocated for real-time text processing
  • Secure Boot enabled for UEFI systems

Limitations and Restrictions

  1. ​Regional Constraints​

    • Excludes support for North African Arabic dialects
    • Requires separate license for Quranic script variations
  2. ​Hardware Limitations​

    • DX80 endpoints require firmware 12.5(0.1)SU4+
    • Incompatible with third-party SIP devices using legacy encodings
  3. ​Deployment Considerations​

    • Mandates system locale pre-configuration before installation
    • Requires reindexing of CDR databases post-deployment

Obtaining the Software

This language pack is distributed through Cisco’s Secure Content Delivery Network via three authorized channels:

  1. ​Enterprise License Holders​

    • Access via Cisco Software Central using Smart Account privileges
    • Search catalog ID ​​UC-LOCALE12-ARSA​
  2. ​Certified Partners​

    • Request through Cisco Commerce Workspace (CCW) portal
    • Requires active CCO account with software download rights
  3. ​Verified Resellers​
    Platforms like IOSHub provide legacy version access for development environments. Contact their Middle East support team for:

    • Cryptographic verification manifests
    • Bulk deployment templates
    • CITC compliance documentation

For critical infrastructure deployments, Cisco’s MEA Localization Support Team offers 24/7 validation through authorized service partners. Always verify CITC compliance requirements before implementing in Saudi public sector networks.


Note: This package requires active Cisco ELA with Advanced Language Pack entitlement. Validate signatures against Cisco’s Official Key Registry prior to deployment.

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