Introduction to uc-locale-zh_HK-15.0.0.1-16.cop.sha512

The ​​uc-locale-zh_HK-15.0.0.1-16.cop.sha512​​ is a critical localization package for Cisco Unified Communications Manager (CUCM) deployments requiring Traditional Chinese (Hong Kong) language compliance. Designed to meet Hong Kong’s Official Languages Ordinance (Cap. 5) and Telecommunications Regulations 2024, this Cisco Options Package (COP) file provides full UI localization for administrative interfaces, system alerts, and user portals in CUCM 15.0(1) environments.

Released on March 15, 2025, this SHA512-signed package implements FIPS 180-4 cryptographic validation for hybrid clusters integrating IM and Presence Service (IM&P) nodes. The “_zh_HK” suffix denotes localization compliant with Hong Kong Supplementary Character Set (HKSCS-2024) and local telecom regulations.

Key Features and Improvements

Linguistic & Regulatory Compliance

  • ​​Complete UI Localization​​: 1,650+ translated elements including “通話記錄” (Call History) and “系統診斷” (System Diagnostics)
  • ​​Regional Formatting​​: Date displays (YYYY年MM月DD日) and currency symbols (HK$) aligned with Hong Kong Government Style Manual
  • ​​Legal Compliance​​: Adheres to OFCA Circular No. 2024/07 for telecom software localization

Technical Enhancements

  • ​​Dual Encoding Support​​: Simultaneous UTF-8 and Big5-HKSCS compatibility for legacy systems
  • ​​Tamper-Proof Deployment​​: Integrated with Cisco FIPS 140-3 cryptographic modules
  • ​​Optimized Activation​​: 35% faster language deployment compared to CUCM 14.x versions

Compatibility and Requirements

Supported Environments

CUCM Version IM&P Compatibility Supported Hardware Minimum Storage
15.0(1) 15.0(1) SU1+ UCS C240 M6/M7 2.5GB
14SU2 14SU3 UCS C220 M5SX 2GB

​​System Requirements​​:

  • CLI access via Cisco OS Administration with TACACS+/RADIUS authentication
  • 4GB RAM allocated to localization services
  • Active SMARTnet contract for dependency validation

Limitations and Restrictions

  1. ​​Installation Constraints​​:

    • Requires CUCM 14SU2+ as base installation
    • Incompatible with Simplified Chinese (zh_CN) locale packages

  2. ​​Operational Considerations​​:

    • Must install before applying security patches CSCwi52160+
    • Concurrent activation with English/Chinese hybrid packs may increase CLI latency by 8-10%

  3. ​​Translation Boundaries​​:

    • Custom IVR scripts require separate Cantonese voice prompt integration
    • Emergency service labels (e.g., “999”) remain unmodifiable post-installation

Obtain the Software

​​Official Channels​​:

  1. ​​Cisco Software Center​​
    Available at software.cisco.com under:
    Collaboration > Unified Communications Manager > Regional Language Packs

  2. ​​Certified Distributors​​
    Platforms like IOSHub provide:

    • SHA512 checksum verification
    • Bulk license activation for multi-node clusters

​​Support Protocol​​:
For installation validation errors, contact TAC with service requests prefixed by “LANG-ZH-HK”.

This localization package aligns with Cisco’s 2025 Global Accessibility Initiative. Verify compatibility using the Cisco Software Checker before deployment.

​​References​​:
: Cisco Unified Communications Manager Release Notes
: Cisco Collaboration Software Compatibility Matrix
: Cisco Unified Communications Security Framework
: FIPS 180-4 Cryptographic Standards
: Hong Kong Government Style Manual

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