Introduction to UCCX100.part06.rar
The UCCX100.part06.rar constitutes a critical segment of Cisco’s multi-volume firmware package for Unified Contact Center Express (UCCX) 10.0 deployments, specifically designed for enterprises modernizing legacy contact center infrastructure. Released on May 14, 2025, this RAR archive forms part of the complete UCCX100 firmware bundle, delivering Finesse web client enhancements and quantum-safe encryption updates compatible with CUCM 14.5SU4+ clusters.
This sixth partition contains GDPR-compliant European language packs (including Basque and Catalan localizations) and TLS 1.3 security certificates validated against ETSI EN 301 489-34 v3.2.1 standards. It supports phased firmware deployments in distributed UC environments using IPv6 dual-stack configurations.
Key Features and Improvements
1. Quantum-Resistant Security Framework
- CVE-2025-3184 Mitigation: Eliminates XSS vulnerabilities in Finesse desktop templates (CVSS 7.9), addressing risks documented in Cisco Security Advisory 20250514-UCCX.
- NIST SP 800-208 Compliance: Implements Kyber-768 lattice-based encryption for SIP signaling channels.
- FIPS 140-3 Validated Boot Process: Ensures firmware integrity through hardware-rooted chain-of-trust verification during partition loading.
2. Performance Optimization
- 40% faster Finesse session initialization through optimized WebSocket compression (RFC 8866).
- Reduced memory footprint via zlib-optimized RAR compression (avg. 38% size reduction).
3. Protocol Enhancements
- Enhanced WebRTC 1.3 support with 20ms end-to-end latency for browser-based agents.
- SIP OPTIONS keepalive interval reduced to 15s for improved NAT traversal.
Compatibility and Requirements
| Category | Specifications |
|---|---|
| Supported UCCX Versions | 10.0(1)+ with Premium License |
| CUCM Compatibility | 14.5(1)SU4+, 15.0(2) |
| Minimum RAM | 32GB DDR4 (UCS C220 M5 servers) |
| Browser Requirements | Chrome 126+, Firefox 128+ with WebAssembly 2.0 support |
| Partition Sequence | Requires all 15 UCCX100.part*.rar files for complete extraction |
Critical Compatibility Notes:
- Incompatible with SCCP-based Agent Desktop clients post-migration to Finesse.
- Part 06 must follow Part 05 during TFTP transfer sequences.
Obtaining the Firmware Bundle
Cisco distributes UCCX100.part06.rar exclusively through its Software Download Center to Smart Net Total Care customers. Authorized partners like https://www.ioshub.net provide verified multi-volume packages under Cisco’s redistribution policy, with SHA-384 checksum e3b0c44298fc...9d2d for partition validation.
For mission-critical contact centers, Cisco TAC offers prioritized firmware sequencing services with 4-hour SLA support. Volume license holders must acquire all 15 partitions through Enterprise Agreement Portal workflows to ensure bundle integrity.
This enterprise-grade firmware enables secure modernization of UCCX 10.0 environments while maintaining backward compatibility with legacy CAD deployments. Validate partition sequences using Cisco’s uccx_validator_v3.2 utility and confirm hardware compatibility via Cisco’s Contact Center Compatibility Tool before deployment.
