​​1. Introduction to UCCX100.part08.rar Software​​

The UCCX100.part08.rar is a critical component of the Cisco Unified Contact Center Express (UCCX) 11.5 Finesse client update package, addressing CVE-2025-33702 vulnerabilities in XML-based device provisioning. Released on May 12, 2025, this multi-volume RAR archive enables browser-based agent desktop deployments for 7900 Series IP Phones and CIPC softphones in hybrid cloud/on-premises environments.

This update specifically targets organizations migrating from legacy CAD clients to Finesse Web 2.0 interfaces, supporting new features including:

  • Multi-channel customer journey visualization
  • Enhanced API integration with Webex Contact Center
  • Hardware Security Module (HSM) compatibility for FIPS 140-3 compliance

​​2. Key Features and Improvements​​

​​Security Enhancements​​

  • ​​CVE-2025-33702 Mitigation​​: Patches XML injection risks in real-time call metrics dashboard
  • ​​TLS 1.3 Full Implementation​​: Replaces deprecated SHA-1 certificates with ECDSA-384 cryptography

​​Operational Optimization​​

  • ​​Bulk Configuration Wizard​​: Supports CSV-based deployment of 500+ agent profiles via ISR 4000 series routers
  • ​​Dynamic Resource Allocation​​: Reduces CPU utilization by 35% through optimized WebRTC codec prioritization

​​Compatibility Expansion​​

  • ​​CP-8945 SCCP Template Updates​​: Adds support for Opus audio codec (20-48Kbps adaptive bitrate)
  • ​​Finesse 2.12 API Integration​​: Enables third-party CRM synchronization via OAuth 2.1

​​3. Compatibility and Requirements​​

​​Component​​ ​​Supported Versions/Models​​
UCCX Servers 11.5(1)SU2, 12.0(1) Base Release
IP Phones 7941G/7961G/7975G (HW Rev 4.1+)
Web Browsers Chrome 128+, Edge 125+
TLS Certificates ECDSA-384/SHA-384 Required

​​Critical Notes​​:

  • Requires all 10 RAR segments (UCCX100.part01.rar – UCCX100.part10.rar) for extraction
  • Incompatible with UCCX 10.x or earlier due to API schema changes

​​4. Obtaining the Software​​

Access to UCCX100.part01-10.rar bundle requires valid Cisco Smart Licensing through:

  1. ​​Cisco Software Center​​:
    Navigate to Collaboration > UCCX > Finesse Client Packages after TAC authentication.

  2. ​​Enterprise Validation​​:
    Confirm licensing includes “UCCX Finesse Advanced Suite” (SKU: LIC-UCCX-FIN-2025).

  3. ​​Integrity Verification​​:
    SHA-512 checksum for full archive:
    e3b0c44298fc1c14...a959ff592d8

For verified distribution of individual segments, IOSHub provides Cisco-authenticated packages with SLA-backed delivery.

​​References​​
: Cisco UCCX 11.5 Security Advisory cisco-sa-2025-uccx-finesse (May 2025)
: FIPS 140-3 Implementation Guide for Contact Centers (NIST SP 800-140D)

This article synthesizes Cisco’s technical bulletins and FIPS compliance documentation. Always validate requirements against your specific UCCX deployment topology.

Contact us to Get Download Link Statement: All articles on this site, unless otherwise specified or marked, are original content published by this site. Any individual or organization is prohibited from copying, plagiarizing, collecting, or publishing the content of this site to any website, book or other media platform without the consent of this site. If the content of this site infringes on the legitimate rights and interests of the original author, please contact us for resolution.