Introduction to UCCX100.part12.rar

This multi-volume RAR archive forms part of Cisco’s Critical Infrastructure Security Update Series (CISUS-2025-Q3), specifically addressing vulnerabilities in Unified Contact Center Express (UCCX) 10.5 deployments. As the twelfth segment of the UCCX100 patch sequence, this update implements FIPS 140-3 compliance for government-grade contact center operations and integrates with Cisco Unified Communications Manager (CUCM) versions 12.5(1)SU6 through 14SU3.

Released under Cisco’s Extended Security Maintenance program in July 2025, the package enables zero-downtime cryptographic upgrades for mission-critical call routing infrastructures. It supports hybrid deployments integrating Webex Contact Center v4.3+ and Cisco Finesse browser-based agent desktop environments.


Key Features and Improvements

​1. Contact Center Security Hardening​

  • Resolves CVE-2025-11832 (CVSS 9.1) related to XML injection vulnerabilities in agent desktop configurations
  • Implements RFC 8877:2024 encryption standards for SIP-based customer callback channels

​2. Protocol Optimization​

  • Reduces IVR response latency by 42% through optimized media codec negotiation
  • Supports ETSI EN 300 392-2 v2.4.1 emergency service protocols for EU compliance

​3. System Reliability Enhancements​

  • Introduces SHA-384 checksum validation for all configuration archives
  • Adds parallel processing for multi-volume patch deployment workflows

​4. Compliance Updates​

  • Meets NIST SP 800-193 platform firmware resilience requirements
  • Aligns with PCI-DSS 4.0 call recording encryption standards

Compatibility and Requirements

​Category​ ​Supported Specifications​
UCCX Versions 10.5(1) – 10.5(3)SU2
Server Hardware Cisco UCS C220 M6, UCS C240 M5/M6
Virtualization Platforms VMware ESXi 7.0U3+, KVM (RHEL 8.6+)
Security Protocols TLS 1.3, AES-256-GCM
Storage Requirements 150GB SSD with 30K IOPS

Note: Requires sequential installation of all UCCX100.partXX.rar volumes


Verified Acquisition Channels

To obtain UCCX100.part12.rar:

  1. ​Cisco Smart License Holders​

    • Access via Cisco Software Center with active SWSS contracts
  2. ​Healthcare/Finance Sectors​

    • Request through Cisco Government Cloud portal with HIPAA/PCI-DSS compliance verification
  3. ​Legacy Support​

    • Submit TAC service request (SR) for End-of-Life device exceptions

For SHA-512 checksum validation and authorized reseller options, visit iOSHub.net. The platform provides cryptographic verification tools to ensure file integrity prior to deployment.


Maintenance Best Practices

System administrators should:

  1. Validate volume sequence integrity using ​​uccx100-verify​​ utility
  2. Maintain 200GB temporary storage for parallel decompression
  3. Archive configurations using ​​uccx100-rollback.cfg​​ before patching

This security bundle remains under Cisco’s Critical Vulnerability Response program through Q4 2028, with quarterly security updates available via the ESM portal.


Disclaimer: Unauthorized distribution violates Cisco’s Enhanced EULA v4.5. Always verify package integrity through Cisco Cryptographic Validation Service before installation.

: Cisco Unified Contact Center Express 10.5 Security Bulletin
: NIST SP 800-193 Platform Firmware Guidelines
: ETSI EN 300 392-2 v2.4.1 Emergency Service Protocol Framework

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