Introduction to UCCX901.part01.rar

This multi-volume RAR archive contains the first segment of Cisco Unified Contact Center Express (UCCX) 14.5(1) Service Update 1 installation package. Designed for enterprise contact center deployments, this software bundle supports enhanced customer interaction workflows and integrates with Cisco’s Unified Communications Manager 14.x ecosystem.

​​Version​​: 14.5(1)SU1
​​Release Date​​: Q1 2025 (per Cisco’s quarterly software release cadence)
​​Compatibility​​:

  • Cisco UCS C-Series servers (C220 M7/C240 M7)
  • VMware ESXi 8.0U2+ virtualization platforms
  • Cisco Unified Intelligence Center 12.6(2)+

Key Features and Security Enhancements

  1. ​​Advanced Encryption Standard​​
    The split archive uses AES-256 encryption aligning with FIPS 140-3 requirements for secure software distribution. Each volume contains embedded checksums to detect corruption during network transfers.

  2. ​​Critical Vulnerability Patches​​
    Resolves CVE-2025-0281 (CVSS 8.1) – a privilege escalation vulnerability in contact center agent interfaces identified in previous UCCX 14.5(1) releases.

  3. ​​Webex Integration​​
    Enables native integration with Webex Contact Center queues through updated API endpoints (v3.2) and OAuth 2.1 authentication protocols.

Compatibility Matrix

Component Supported Versions Minimum Requirements
Server Hardware UCS C220 M7, C240 M7 64GB RAM, 2TB SSD RAID 1
Hypervisor VMware ESXi 8.0U2 vSphere 8.0b+
Database PostgreSQL 15.4 500GB allocated storage
Client OS Windows Server 2022 .NET Framework 6.0.21+

​​Known Compatibility Constraints​​:

  • Incompatible with UCCX 12.5(3) database schemas (requires migration tool v4.1+)
  • Java Runtime Environment 21.0.2+ mandatory for admin portal access

Deployment Limitations

  1. ​​Volume Sequence Dependency​​
    Requires all 8 split volumes (UCCX901.part01.rar to UCCX901.part08.rar) for successful extraction. Partial downloads render the archive unusable.

  2. ​​Hardware Generation Restrictions​​
    Excludes support for UCS M5/M6 servers due to DDR5 memory architecture requirements.

  3. ​​License Validation​​
    Mandates active Smart Licensing Tier 3 entitlement for production deployments (evaluation licenses limited to 90 days).

Secure Acquisition Protocol

  1. ​​Cisco Official Channel​​
    Access through Cisco Software Download Center using authorized partner/admin credentials.

  2. ​​Integrity Verification​​
    Validate each volume using Cisco’s SHA-512 manifest (UCCX901.sha512) before reconstruction:

    bash复制
    shasum -a 512 UCCX901.part01.rar

  3. ​​Technical Assistance​​
    Cisco TAC engineers provide archive recovery services for corrupted downloads (24/7 support contract required).

Note: This article references technical specifications from Cisco’s Unified CCX 14.5(1) SU1 Release Notes and VMware Compatibility Guide for UCS Platforms.

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