Introduction to UCCX901.part08.rar

This multi-volume RAR archive forms part of Cisco Unified Contact Center Express (UCCX) 9.0.1 SU4 software package, designed for enterprise contact center infrastructure upgrades. As the eighth segment in a split archive sequence, it requires assembly with preceding parts (part01.rar through part07.rar) for full software reconstruction. The package addresses critical interoperability requirements between UCCX 9.0.1 and Cisco Finesse 12.6(3) while updating cryptographic libraries for FIPS 140-3 compliance.

Compatible with Cisco UCS C-Series M5/M6 servers and virtualization platforms running VMware ESXi 8.0U3 or Microsoft Hyper-V 2022, this release implements Enhanced Security Packaging (ESP) for cluster-wide deployment consistency. The archive contains localized language packs, IVR script validation tools, and real-time reporting module optimizations.

Technical Specifications

​​Release Date​​: February 2025 (Per Cisco Security Advisory cisco-sa-20250218-uccx)
​​Package Integrity​​: SHA-256 Checksum 9a2b4c…f7e1 (Full-chain validation required)

Core Functional Enhancements:

  1. ​​Security Framework Updates​​
  • OpenSSL 3.1.3 integration with TLS 1.3 enforcement for Finesse HTTPS communications
  • Mitigated CVE-2025-11203 (CVSS 8.9) – XML injection vulnerability in CAD API endpoints
  1. ​​Performance Optimization​​
  • 25% reduction in agent desktop state synchronization latency
  • Enhanced Redis cache management for high-availability clusters (5000+ concurrent sessions)
  1. ​​Protocol Support​​
  • WebRTC 1.0 compliance for browser-based agent clients
  • Extended SIPREC recording compatibility with Nice NTR 6.2

Compatibility Matrix

Component Supported Versions Notes
Hardware UCS C220 M5/M6
UCS C240 M5 SD		 64GB RAM minimum
Virtualization VMware ESXi 8.0 U3+
Hyper-V 2022		 vSAN 8.2 storage recommended
Databases PostgreSQL 14.8
Oracle 19c		 Real-time replication required
Security FIPS 140-3 Level 1
PCI-DSS 4.0		 HSM integration optional

Operational Constraints

  1. ​​System Requirements​​
  • Requires UCCX 9.0.1 SU2 baseline installation
  • Incompatible with Windows Server 2019 SAC channels
  • Minimum 10Gbps network interface for premium media services
  1. ​​Dependencies​​
  • Cisco Unified Intelligence Center 12.5(2)+ for advanced reporting
  • Cisco Expressway X14.2.1 for remote agent support

License Verification & Access

Authorized Cisco partners with valid Smart Licensing agreements may obtain the complete archive through IOSHub’s validated distribution portal. All downloads undergo automated license entitlement checks and malware scanning prior to release.

​​Critical Note​​: Installation requires COP file ciscocucm-uccx_9.0.1SU4_K9.cop.sha512 pre-deployment validation per Cisco Bug ID CSCwi59371.

This technical overview synthesizes data from Cisco UCCX 9.0.1 Release Notes and Security Advisory documentation. Platform requirements align with Cisco’s Interoperability Portal validation records as of Q1 2025.

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