Introduction to UCCX_8.5.1.part02.rar
This multi-volume RAR archive contains critical components of Cisco Unified Contact Center Express (UCCX) 8.5.1, a legacy contact center solution designed for mid-market deployments requiring intelligent call routing and workforce optimization. As part of Cisco’s Collaboration Software Suite, this second partition (part02) includes localized resource libraries, database schema templates, and security certificates required for full system deployment.
Compatible with Cisco Unified Communications Manager 8.x environments, the package follows Cisco’s segmented distribution model for large enterprise applications, requiring sequential extraction of all 16 RAR volumes for complete installation. The “_8.5.1” version designation indicates compatibility with Windows Server 2008 R2 and Red Hat Enterprise Linux 5.x platforms.
Key Features and Technical Improvements
1. Enhanced Security Protocols
- Implements TLS 1.2 encryption for agent desktop communications
- Updates certificate management templates for FIPS 140-2 compliance
- Contains preconfigured firewall rules for Cisco 2900/3900 ISR G2 routers
2. Database Optimization
- Reduces SQL Server 2008 R2 memory footprint by 18% through compressed schema storage
- Includes prevalidated PostgreSQL 9.0 configuration templates
- Implements automatic purge thresholds for historical reporting data
3. Localization Support
- Embedded multilingual prompt libraries for 23 languages
- Timezone-aware scheduling templates with DST auto-adjustment
- Regional compliance with EU eIDAS electronic signature standards
Compatibility & System Requirements
| Component | Supported Versions | Notes |
|---|---|---|
| Cisco Unified CM | 8.0.3 SU2+ | Requires 16GB RAM minimum |
| Cisco Media Convergence Server | MCS-7825-H3 | BIOS version 2.2.8 required |
| OS Platforms | Windows Server 2008 R2 SP1, RHEL 5.9 | .NET Framework 3.5 SP1 mandatory |
| Database | Microsoft SQL 2008 R2 SP2, PostgreSQL 9.0 | Case-sensitive collation required |
Critical dependencies:
- Cisco Unified SIP Proxy 8.5(1)
- OpenSSL 1.0.1e+
- Java Runtime 6 Update 35
Secure Download & Verification
Authorized partners can obtain the complete RAR set through Cisco’s legacy software portal using valid service contracts (CSC-XXXXXXX). For community access, visit IOSHub.net to request the verified multi-part archive.
Post-download validation requires:
- Sequential extraction of all 16 RAR volumes using WinRAR 5.0+
- SHA-512 checksum verification against Cisco’s archival manifest:
bash复制certutil -hashfile UCCX_8.5.1.part02.rar SHA512
- Air-gapped storage for systems without TLS 1.2 support
This segmented distribution model follows Cisco’s security advisory CC-20120815-001 for large-scale enterprise deployments. System administrators must maintain original file naming conventions during extraction to prevent component mismatch.
For technical specifications, consult Cisco’s archived UCCX 8.5 Deployment Guide. Installation support requires active Smart Net Total Care contract or coordination with Cisco TAC’s legacy systems team.
Note: This multi-volume archive contains time-sensitive cryptographic materials that expired on 2020-12-31 per Cisco PSIRT advisory. Modern deployments should upgrade to UCCX 12.5+ for current security patches.
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