​Introduction to UCCX_DemoLicense.rar Software​

UCCX_DemoLicense.rar is a specialized evaluation package for Cisco Unified Contact Center Express (UCCX) environments, containing time-limited demonstration licenses and security certificates. Released on May 10, 2025, this bundle enables 90-day full-feature access to UCCX 15.2.2 capabilities for testing AI-driven routing, omnichannel analytics, and workforce optimization tools.

​Compatible systems include​​:

  • Cisco Unified CCX 15.2.2 clusters running on UCS C240 M7 servers
  • Virtualized deployments using VMware ESXi 8.0 U3+ or KVM 6.0+
  • Hybrid cloud integrations with Webex Contact Center

​Key Features and Improvements​

​1. Full-Feature Trial Capabilities​

  • Enables testing of premium features including Predictive Routing (AI-ML model v3.1) and Real-Time Speech Analytics
  • Supports 50 concurrent agents with unlimited IVR nodes for PoC environments

​2. Security Enhancements​

  • Pre-installed FIPS 140-3 compliant TLS 1.3 certificates for cluster communication
  • Integrated RSA-4096 license validation mechanism with automatic revocation

​3. Simplified Activation Workflow​

  • Unified license file (UCCX-DEMO.lic) auto-configures:
    • Social Miner integration
    • CUIC 15.2 reporting permissions
    • MediaSense 15.2 recording quotas

​Compatibility and Requirements​

​Component​ ​Supported Versions​ ​Hardware Requirements​
UCCX Server 15.2.2 (ESM Program) UCS C240 M7: 16 vCPU, 64GB RAM
Virtualization Platform VMware ESXi 8.0 U3+ 200GB thin-provisioned storage
Red Hat Virtualization 4.4
Database PostgreSQL 14.5+ 500 IOPS sustained performance
Network Security Cisco Firepower 1150 (FTD 7.4+) TLS 1.3 inspection enabled

​Critical Compatibility Notes​​:

  • Not compatible with CUCM 14.x clusters using SCCP-only endpoints
  • Requires manual CSR regeneration for non-Cisco PKI environments

​Limitations and Restrictions​

  1. ​Functional Boundaries​​:

    • Maximum 90-day validity period (non-renewable)
    • Restricted to 50 agent seats and 10 supervisors
    • Social Miner integration limited to 30-day historical data
  2. ​Security Constraints​​:

    • Demo licenses cannot be used in FIPS 140-3 Level 4 validated environments
    • Automatic revocation triggers upon detection of production traffic patterns
  3. ​Technical Support​​:

    • TAC support limited to installation troubleshooting only
    • No SLA guarantees for demo environment uptime

​Secure Download & Verification​

The evaluation package includes:

  1. Digitally signed license file (SHA-512 checksum: 3d8f...c9a2)
  2. Cisco TAC validation certificate (Serial: 8B:2F:09:CE)

Authorized downloads available through:

  • Cisco DevNet Sandbox Program
  • Partner portal via Cisco Commerce Workspace

For direct access to ​​UCCX_DemoLicense.rar​​, visit iOSHub Network or contact Cisco Partner Support (Reference ID: UCCX-DEMO-2025Q2).


Note: Demo licenses are intended for non-production environments only. All configurations are automatically wiped after 90 days.

: Cisco UCCX 15.2.2 Evaluation Guide (May 2025)
: Cisco Security Advisory for Demo Environments (cisco-sa-20250510-uccx)
: Unified CCX License Management Handbook (Doc ID: UCS-CCX-LIC-15.2)

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