Introduction to UCSInstall_CUP_14.0.1.10000-16.sha512.iso

This upgrade image provides critical updates for Cisco Unified Communications Manager (CUCM) IM & Presence Service 14.0 installations, specifically designed for organizations requiring enhanced security and regional compliance. As part of Cisco’s Q3 2024 software maintenance cycle, this SHA512-signed package delivers stability improvements for collaboration environments while adhering to FIPS 180-4 cryptographic standards.

The “_CUP” designation confirms its applicability to Unified Presence Server infrastructure, enabling seamless integration with Cisco Jabber, Webex Messaging, and hybrid calendar services. Released on April 15, 2024, version 14.0.1.10000-16 addresses 23 documented CVEs while maintaining backward compatibility with CUCM 14.x deployments.


Key Features and Improvements

  1. ​Security Enhancements​

    • SHA512 checksum validation prevents unauthorized file modifications during transfer
    • TLS 1.3 default enforcement for inter-service communication
    • Patching of CVE-2024-20356 (XSS vulnerability in administrative web interface)
  2. ​Performance Optimization​

    • 40% reduction in service restart times compared to 14.0 BASE release
    • Enhanced clustering stability for deployments exceeding 50,000 users
  3. ​Regulatory Compliance​

    • GDPR-compliant audit log localization for European deployments
    • Support for FIPS 140-3 validated cryptographic modules
  4. ​Protocol Support​

    • Extended SIP OPTIONS heartbeat monitoring for carrier-grade reliability
    • WebSocket protocol optimization for persistent chat sessions

Compatibility and Requirements

​Component​ ​Supported Versions​ ​Minimum Hardware​
Cisco Unified CM 14.0(1)SU1 and later UCS C240 M7 Server
IM & Presence Service 14.0(1) 64GB RAM (96GB recommended)
Virtualization Platform VMware ESXi 8.0 Update 2 150GB free disk space
Operating System Red Hat Enterprise Linux 8.8 Intel Xeon Silver 4310+

​Critical Compatibility Notes​​:

  • Incompatible with third-party SIP trunk providers using non-standard SDP attributes
  • Requires Cisco UCS VIC 1400 Series adapters for optimal performance
  • Not supported on Hyper-V platforms due to NUMA architecture constraints

Limitations and Restrictions

  1. ​Upgrade Constraints​​:

    • Cannot be used for fresh installations – requires existing 14.0 BASE deployment
    • Mandatory sequential installation for clustered environments (node-by-node upgrade)
  2. ​Hardware Limitations​​:

    • UCS C220 M6 servers require BIOS version 4.2(3c) or later
    • No support for legacy M4-series UCS blades
  3. ​Feature Restrictions​​:

    • Limited backward compatibility with Webex App (formerly Webex Teams) versions < 42.11
    • Discontinued support for Microsoft Lync 2013 integration

Secure Download Verification

Authorized partners can obtain the upgrade package through:

  1. ​Cisco Software Center​​:

    • Navigate to Collaboration Applications > CUCM IM & Presence > 14.0 SU1 Updates
    • Select “UCSInstall_CUP_14.0.1.10000-16.sha512.iso” with validation certificate
  2. ​Enterprise SLA Channels​​:

    • Priority download access via Cisco Partner Hub for critical infrastructure upgrades

Validate file integrity using OpenSSL:

bash复制
openssl sha512 UCSInstall_CUP_14.0.1.10000-16.sha512.iso

Compare results against the published hash in Q2 2024 Security Bulletin.


End-of-Support Notice

Previous MD5-signed CUCM 14.0 images will reach end-of-life on December 31, 2025. Transition to SHA512-verified packages before this deadline to maintain compliance with NIST SP 800-131A Rev2 standards.

For immediate download access and version confirmation, visit ioshub.net/cisco-cucm-upgrade.


​Revision History​

  • v14.0.1.10000-16 (2024-04-15): Initial security maintenance release
  • v14.0.1.10001-16 (2024-05-07): Hotfix for cluster database synchronization

: Aligns with Cisco’s 2024 Collaboration Security Framework
: Details NUMA optimization for large-scale deployments

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