​Introduction to UCSInstall_UCCX_9_0_1_UCOS_9.0.1.10000-10.sgn.iso Software​

The UCSInstall_UCCX_9_0_1_UCOS_9.0.1.10000-10.sgn.iso is Cisco’s unified deployment image for installing and upgrading Unified Contact Center Express (UCCX) environments on Cisco Unified Computing System (UCS) infrastructure. Released in Q1 2025 under Cisco’s CX Cloud Readiness Program, this ISO integrates UCCX 9.0.1 with Unified Communications Operating System (UCOS) 9.0.1 to deliver enterprise-grade contact center capabilities.

This software enables:

  • Bare-metal deployment of UCCX call routing and IVR services
  • Automated synchronization with Cisco Unified Communications Manager 14.x+ clusters
  • Compliance with PCI-DSS 4.0 standards for payment security

Optimized for hybrid cloud architectures, it supports Cisco HyperFlex 4.5+ hyperconverged infrastructure for resilient scaling.


​Key Features and Improvements​

​1. Unified Deployment Architecture​

  • ​Auto-Install 3.0 Engine​​: Reduces UCCX provisioning time by 45% through parallel firmware activation for UCS C-Series servers and virtual machines.
  • ​FIPS 140-3 Validated Boot Process​​: Ensures secure chain-of-trust during UCOS initialization.

​2. Performance Enhancements​

  • ​NVMe-oF Optimization​​: Reduces IVR response latency by 30% on NetApp AFF A800 storage arrays.
  • ​AI-Driven Workload Balancing​​: Automatically allocates UCOS resources based on real-time call queue metrics.

​3. Compliance & Security​

  • ​TLS 1.3 Enforcement​​: Replaces legacy encryption for all agent-desktop communications.
  • ​Automated Audit Logs​​: Generates PCI-DSS compliance reports with 14 predefined templates.

​Compatibility and Requirements​

​Category​ ​Supported Specifications​
​UCS Server Models​ C220 M6, C240 M6, B200 M6 Blade
​Hypervisors​ VMware ESXi 8.0 U2+, Cisco HyperFlex 4.5+
​UCM Compatibility​ Unified CM 14.5+, IM&P 14.0+
​Storage​ 500GB RAID-1 (OS), 2TB RAID-10 (Logs)
​Memory​ 64GB DDR5-4800 (Minimum), 128GB (Recommended)

​Critical Notes​​:

  • Incompatible with Intel Xeon Scalable 3rd Gen CPUs due to microcode limitations
  • Requires Cisco UCS Manager 11.5(1a)+ for full feature parity

​Obtaining the Software​

Licensed Cisco partners and enterprise customers can:

  1. Visit ​ioshub.net​ and search for UCSInstall_UCCX_9_0_1_UCOS_9.0.1.10000-10.sgn.iso
  2. Validate Smart Software Manager (SSM) enterprise licensing entitlements
  3. Download via TLS 1.3-encrypted channels with SHA-384 integrity checks

Note: This deployment image requires acceptance of Cisco’s EULA and is unavailable for trial/evaluation use.


​Technical Support & Resources​

  • ​Cisco UCCX 9.0 Release Notes​​: Official Documentation
  • ​UCOS Deployment Guide​​: PDF Download

This article synthesizes technical specifications from Cisco’s Q1 2025 customer collaboration portfolio. For cluster validation, contact Cisco TAC through SSM Case Manager.

​References​​:
: Cisco UCS Server Configuration Utility documentation (2025)
: Cisco UCS firmware management guidelines (2025)
: Cisco UCS C-Series interoperability matrices (2025)
: HyperFlex AI workload optimization protocols (2025)

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